Regional Manager

Essential Duties and Responsibilities

• Directly responsible for managing the neighborhood to achieve budgeted goals
• Responsible for accounts payable, accounts receivable, payroll, and monthly reporting
• Approve payables for specified assets (within approval guidelines)
• Staff Management: Responsible for hiring, reviewing, managing, performance appraisal, and terminating site associates as needed
• Manages employment or contracting for services of maintenance, housekeeping, leasing, and grounds-keeping
• Affiliate duties include assisting with company-wide initiatives and training programs

Additional Duties

• Provide advanced level of customer service when dealing with clients, associates, and vendors
• Maintain neighborhood compliance
• Cookordination inspections and audits with bank examiners, equity partners, state agencies, and local government officials
• Ensure staff adherence to all fair housing laws
• Oversee the marketing of the neighborhood through various sources of print, online media, networking, and event management
• Prepare financial statements and reports on the status of neighborhoods such as occupancy rates and dates of lease expirations
• Communicate the status of projects and issues with the Director of Property Operations on a regular basis
• Perform all other related duties as assigned

Behavioral Skills

• Respectfulness
• Business Acumen
• Trustworthiness
• Ability to work independently and without close supervision
• Leadership
• Excellent troubleshooting skills
• Strong customer service orientation
• Ability to work under pressure
• Strong time management and analytical thinking skills
• Hands-on inclination

Minimum Qualifications, Education, and Certifications

• High school diploma or GED required
• Bachelor’s degree preferred
• 3 years of sales management experience required
• Proficiency in Microsoft Office Suite required
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to work with mathematical concepts such as accounting and fundamental geometry
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Up to 50% travel is required in this role