Regional Manager

Responsibilities

• Regional Operations: Oversee daily operations across multiple assigned stations, ensure stations are operationally prepared and adequately staffed, monitor operational performance and support improvement plans, provide guidance during irregular operations and operational disruptions, maintain consistent execution of company procedures and service standards, conduct station visits and operational reviews, coordinate with OCC, Commercial, Training, and other departments to improve performance.
• Leadership & Development: Coach and develop Station Managers and Supervisors, support leadership succession and internal promotion readiness, provide performance feedback and support corrective action processes, review station leadership concerns and assist with resolutions, promote a positive and accountable team culture, guide leaders in implementing company initiatives and operational changes.
• Compliance & Safety: Ensure compliance with company policies and regulatory requirements (FAA, TSA, DOT), monitor safety practices and reinforce safety culture, review station readiness, procedures, and documentation, identify operational risks and coordinate corrective actions, support safety reporting and risk mitigation processes.
• Financial & Administrative Oversight: Review and approve station expense reports, monitor operational resource usage and ordering practices, support staffing planning and coverage needs with scheduling and finance teams, conduct operational needs assessments and provide recommendations, maintain relationships with airport partners and vendors.

Qualifications

• Experience: 3+ years leadership experience in aviation, airport, or operations environment, multi-location or multi-team oversight experience, experience supervising leaders or supervisors, experience interacting directly with customers or operational partners, airport or transportation operations experience.
• Licenses & Certifications: Valid driver’s license, ability to complete company safety and security training.
• Knowledge, Skills, & Abilities: Operational leadership and decision making, coaching and leadership development, cross-department coordination, situational awareness during operational disruptions, conflict resolution and problem solving, strong written and verbal communication, ability to analyze operational performance and implement improvements, ability to balance operational, people, and administrative responsibilities.

Basic Requirements

• Ability to travel frequently between assigned stations, work flexible hours including early mornings, evenings, weekends, and holidays as needed, stand and walk for extended periods during station visits, lift up to 50 lbs when supporting operations as needed.
• Must be a U.S. Citizen to perform security screening duties in accordance with applicable federal regulations.