Regional Maintenance Technician (48239)

About the role

The Residential Regional Maintenance Technician is responsible for ongoing facility maintenance and repairs to keep several multifamily properties operating and appearing at their best in a designated region.

Responsibilities

• Address work orders and other repair and maintenance issues before they escalate into major problems using ten-plus years of experience in property maintenance.
• Utilize technical certifications to address critical areas such as HVAC-certified repairs and maintenance, CPO for pools and spas, or other specialized training for electrical or plumbing issues.
• Proactively address routine maintenance and the general cleanliness of the property, including resident amenities like the pool and clubhouse.
• Lead by example, stepping in to assist where needed, including completing work orders as assigned and helping other technicians with work orders.
• Manage the Make-Ready board to ensure turnover work stays on schedule and ensure the property grounds are kept up.
• Engage in difficult conversations with employees and residents, hearing their concerns and issues and seeking to understand and resolve them.
• Ensure a safe working environment for the team and a safe living environment for residents with a safety-first approach to everything you do, including handling certain substances and chemicals properly and training the maintenance team in proper safety procedures and protocols.

Requirements

• Full-time Monday through Friday at our location.
• Occasional on-call hours as set by the Property Management team.
• Maintain own tool kit to complete work orders.
• May occasionally use a company-owned vehicle to move about the property or to pick up supplies off-site.

Qualifications

• Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics.
• Familiarity with local, state, and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
• Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner, any potential hazards or warning signs of problems are not overlooked, and strong preventative and predictive maintenance implementation experience.
• Familiarity with a variety of tools and materials needed to maintain residential buildings.
• Excellent verbal and written communication skills with the ability to write and speak clearly.
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality.
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines.
• Proficient with Microsoft Office Suite or related software.

Skills and Abilities

• Treats all current and future residents with the highest level of concern and care; demonstrates a natural disposition towards personal and public safety; operates from a place of integrity, honesty, and ethics.
• Familiarity with local, state, and federal employment laws, including wage and hour, meal and rest breaks, OSHA, and human rights and equal employment opportunity regulations.
• Able and willing to maintain regular attendance and punctuality to ensure all essential duties are fulfilled.
• Demonstrated attention to detail to ensure that all jobs are completed in an exemplary manner, any potential hazards or warning signs of problems are not overlooked, and strong preventative and predictive maintenance implementation experience.
• Familiarity with a variety of tools and materials needed to maintain residential buildings.
• Excellent verbal and written communication skills with the ability to write and speak clearly.
• Treats everyone with respect and dignity, accepts responsibility and takes ownership of tasks, follows through on commitments, takes initiative and maintains confidentiality.
• Excellent organizational skills and attention to detail, strong time management skills with a proven ability to meet goals and deadlines.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• Minimum of 10 years of relevant work experience, preferably in multifamily building maintenance and a minimum of 5 years of supervisory experience.
• One or more technical certifications in the following areas: HVAC, plumbing, or electrical; S1 or S2 HVAC certification highly desirable.
• Prior experience in general building maintenance or painting in a commercial or residential environment required in one or more of the following areas, including general handyman work, light carpentry, electrical, or plumbing.
• Strong experience with budgeting, cost control, vendor management, and scheduling.
• Valid driver’s license to operate company-owned vehicles or to utilize own vehicle for work.

Physical Requirements

• Able to frequently lift or move items weighing up to 25 pounds; occasionally needs to lift or move items weighing up to 50 pounds.
• Able to use hands to use and manipulate tools and objects or control equipment; adequate vision to do the same safely.
• Able to move about the property to perform assigned tasks and responsibilities, including standing for extended periods, walking, climbing stairs and ladders, stooping, kneeling, crouching, or crawling to perform functions in various weather conditions and variable climates.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.

Benefits

Details on benefits are not specified in the job posting.