Regional Maintenance Supervisor
Location: Iowa and Illinois
Employment Type: Full-Time
Travel: Frequent – 100%, including some overnight stays within Iowa and Illinois.
About the Role
We are seeking a high-performing, hands-on Regional Maintenance Leader to support and elevate our property maintenance operations across multiple locations. This role is ideal for a leader who leads by doing—someone who can roll up their sleeves, coach others in real time, and help on-site teams achieve excellence in maintenance, safety, compliance, and resident satisfaction. The Regional Maintenance Leader is a boots-on-the-ground resource, working directly with community maintenance teams to strengthen skillsets, improve performance, and ensure our properties are always inspection-ready. This role does not have direct reports but has a significant leadership impact through coaching, mentorship, and example-setting.
Responsibilities
- Inspection Readiness & Quality Assurance: Ensure all assigned communities remain NSPIRE ready at all times. Support properties in preparation for state agency, lender, and NSPIRE inspections. Identify deficiencies and guide on-site teams on corrective actions to meet compliance standards.
- Construction, Warranty, & Unit Acceptance: Participate in scheduled construction walks and warranty inspections, documenting issues and facilitating resolution. Support the final unit acceptance process for new construction and renovation projects to ensure units meet standards before occupancy.
- Hands-On Maintenance & Technical Support: Perform general and advanced maintenance tasks, including HVAC troubleshooting and repair, plumbing, electrical, and structural systems. Serve as a technical expert for on-site teams, assisting with repairs when properties are short-staffed or facing complex issues.
- Training, Coaching & Team Development: Onboard and train new maintenance technicians to ensure they meet performance expectations. Provide ongoing in-person coaching to maintenance teams, reinforcing best practices, work quality, communication, and efficiency.
- Special Projects & Operational Support: Lead special maintenance projects by assessing property needs, executing repairs, or coordinating with vendors and contractors to improve safety, compliance, and resident quality of life.
- Utility Conservation And Cost Control: Monitor utility dashboards to identify consumption trends and opportunities to reduce waste. Support on-site teams in reducing water consumption and fixing leaks.
Requirements
- Required Qualifications:
- EPA Certification: Type II or Universal required.
- Licensed Journey Plumber.
- Ability to install, troubleshoot, and repair HVAC systems.
- 5+ years of maintenance experience in property maintenance, construction, or facilities management.
- Willingness and ability to travel frequently with some overnight stays.
- Strong communication and collaboration skills to work effectively with property teams and contractors.
- Ability to work independently, prioritize tasks, and adapt to changing project needs.
- Experience with HUD or NSPIRE inspection protocols.
- Core Maintenance Tools:
- Hand tools: Screwdrivers, pliers, wrenches, hammers, utility knives.
- Power tools: Drills, grinders, saws, impact drivers.
- Electrical & Diagnostic Equipment: Multimeters, voltage testers, infrared thermometers (for heat detection).
- HVAC Tools: Manifold gauges, refrigerant recovery systems, leak detectors, vacuum pumps.
- Preferred Qualifications:
- Technical certifications in HVAC and plumbing.
Benefits
- Eligibility for semi-annual merit increases: January and July.
- Paid every Friday.
- Quarterly Bonus Opportunities – Performance-based bonuses when key KPIs and property metrics are achieved.
- Medical Coverage: Choice of two medical plans (PPO and HDHP).
- HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year.
- Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage.
- Retirement Savings: 401(k) plan with company match.
- Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year.
- Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college.
- Professional Growth: Professional development assistance to support your career goals.
Pay
Starting at $75K+/year.