Regional Maintenance Director

Essential Duties And Responsibilities

• Provides direct oversight and leadership to Maintenance Directors at all assigned Wingate Living communities, serving as the primary point of accountability for maintenance operations across the portfolio.
• Develops, implements, and monitors a standardized Preventive Maintenance program across all communities, ensuring compliance with local, state, and federal regulations including Life Safety codes.
• Conducts regular site visits to each community to assess facility conditions, inspect equipment, evaluate maintenance staff performance, and identify capital improvement needs.
• PARTNERS WITH EXECUTIVE DIRECTORS ON FACILITY ISSUES, MAINTENANCE STAFFING, AND BUDGET MANAGEMENT; PROVIDES COUNSEL AND HANDS-ON SUPPORT AS NEEDED.
• Oversees recruitment, onboarding, training, and performance management of community-level Maintenance Directors and maintenance staff across the region.
• Develops and manages regional maintenance budgets; reviews and approves capital expenditures and major repair projects in coordination with the COO, CFO and SVP Development.
• Led contractor and vendor relationships for regional maintenance services, including negotiating contracts for HVAC, plumbing, electrical, elevator, and landscaping services.
• Safeguards all communities maintain required documentation for regulatory compliance, including fire safety records, equipment inspection logs, and life safety system testing.
• Ensures all communities maintain required documentation for regulatory compliance, including fire safety records, equipment inspection logs, and life safety system testing.
• Chairs or participates in Safety Committee activities across communities; promotes a culture of safety awareness and proactive hazard identification.
• Responds to and coordinates resolution of significant facility emergencies across the portfolio; on call and provides after-hours support and direction as needed.
• Identifies and leads capital improvement projects, working with ownership and the COO / SVP of Development to prioritize investments, manage timelines, and control costs.
• Develops and maintains regional maintenance standards, policies, and best practices; ensures consistent implementation across all communities.
• Participates in new community transitions, acquisitions, and renovations; provides due diligence support and project management as required.
• Participates in Quality Improvement and leadership meetings; contributes maintenance perspective to broader operational planning.

Position Requirements

• Minimum 7–10 years of progressive maintenance experience, with at least 3 years in a multi-site or regional maintenance leadership role; senior living, healthcare, or hospitality experience strongly preferred.
• Demonstrated knowledge of building systems including HVAC, plumbing, electrical, life safety, and structural maintenance.
• Working knowledge of local, state, and federal regulatory requirements applicable to senior living facilities, including CMS, NFPA, and OSHA standards.
• Proven ability to lead, develop, and hold accountable a geographically distributed team of maintenance professionals.
• Strong project management skills; experience managing capital improvement projects and contractor relationships.
• Budget management experience; ability to develop, monitor, and control departmental and capital budgets.
• Excellent communication skills; ability to work effectively with Executive Directors, residents, families, and vendors.
• Proficiency in maintenance management software and standard business applications.
• Must be available for on-call response to regional facility emergencies.
• Must be able to travel regularly between Wingate communities throughout Massachusetts and Rhode Island.
• Valid driver’s license and reliable transportation required.
• High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Facilities Management, Engineering, or related field preferred.
• Relevant trade licenses or certifications (HVAC, electrical, plumbing) a plus.