Regional Loss Prevention Manager - Chicago, IL

About the role

As a Regional Loss Prevention Manager at Torrid, you will play a critical role in driving the safety, profitability, and operational success of Torrid's stores within the assigned region.

Responsibilities

• Provide leadership, guidance, and support to store teams in the effective implementation of loss prevention programs, collaborating with Store Managers, District Leaders, and Regional Director to develop action plans that minimize shrink and protect assets.
• Deliver engaging training on loss prevention strategies, theft awareness, operational controls, and safe work practices, while modeling professionalism and accountability to foster a positive, collaborative culture.
• Champion a customer-first mindset by partnering with store and district teams to maintain a safe, welcoming environment, aligning loss prevention initiatives with operational goals to enhance the customer experience and store performance.
• Build strong partnerships with cross-functional teams (Operations, HR, Store Leadership) to drive shared objectives and support a culture of accountability and safety.
• Leverage strong analytical skills to identify loss trends, risks, and areas of improvement, conducting internal and external investigations into theft, fraud, and shrinkage, ensuring timely resolution and corrective actions.
• Collaborate with cross-functional teams to develop and implement preventative measures, addressing root causes to reduce recurring issues.
• Review store performance metrics, conduct store visits, and provide actionable insights to reduce shrinkage, improve profitability, and drive sustainable results.
• Support new store openings, remodels, and special projects with loss prevention expertise, ensuring safety and asset protection plans are executed effectively.

Requirements

• 5+ years of leadership experience in multi-unit/regional Loss Prevention, with a proven ability to coach, teach, and build partnerships across all organizational levels.
• Strong analytical skills with experience interpreting data, identifying trends, and implementing solutions.
• Experienced in conducting internal and external investigations, ensuring timely and thorough resolution, with W-Z certification including phone interviewing techniques.
• Ability to travel up to 75% within the assigned region.