Regional Logistics Manager

About the role

We’re searching for a confident, driven, and highly analytical Regional Logistics Manager to join our fast-paced operations team. If you thrive on making real time decisions, enjoy owning complex logistics, and take pride in running a tight operation, this role was built for you.

As a Regional Logistics Manager, you’ll serve as the command center for crew transportation across your assigned territory. From a central location, you’ll direct resources, manage time sensitive logistics, and ensure safe, efficient, and on time service for our railroad customers.

Responsibilities

• Direct and coordinate the safe, efficient movement of crew transportation within assigned territory, ensuring timely pickup and delivery of railroad personnel to support operational schedules.
• Monitor vehicle locations and trip status using communication systems, GPS tracking, and transportation management platforms, adjusting trips and routes as necessary to prevent delays and ensure efficiency.
• Issue clear instructions via phone, and electronic communication methods, ensuring all parties have accurate, timely information.
• Make rapid, calculated decisions regarding trip assignments and resource deployment, prioritizing multiple simultaneous demands while maintaining operational efficiency and service quality.
• Coordinate transportation services according to operating plans, customer needs, and railroad schedules, balancing competing priorities with precision and efficiency.
• Track vehicle and crew movements on multiple systems simultaneously in a fast-paced environment, demonstrating exceptional multitasking and attention to detail.
• Maintain comprehensive knowledge of assigned territories including weather status and events affecting transportation routes proactively adjusting plans accordingly.
• Plan for smooth and effective movement of trips, time-sensitive crew movements, and special transportation requirements to avoid unnecessary delays.
• Develop plans for resource allocation, resource optimization, and schedule coordination that maximize efficiency and minimize downtime.
• Communicate with drivers and operational personnel regarding weather conditions, environmental factors, or any conditions affecting safe transportation and crew movement.
• Ensure compliance with all company rules, procedures, safety regulations, and applicable transportation requirements.
• Maintain computerized records of all dispatch activities, trip assignments, vehicle movements, and operational incidents with accuracy and thoroughness.
• Document and report any irregularities, safety concerns, alleged violations of operating procedures, or incidents affecting crew transportation operations.
• Monitor and track performance metrics such as on-time performance and service quality indicators, to support accountability and continuous improvement.
• Maintain composure and exercise sound judgment during critical incidents, service interruptions, or critical weather events, providing clear direction while ensuring safety protocols are followed.
• Identify and solve operational issues in real time by evaluating resources, thinking critically, and implementing solutions that achieve desired results and meet customer expectations.
• Champion ongoing improvement principles by proactively identifying process enhancement opportunities and escalating potential solutions to drive operational efficiency and quality.
• Maintain high standards of structure, organization, and efficiency in all work, demonstrating individual responsibility and accountability for operational results.
• Foster culture of cooperation and communication by maintaining open, effective communication with drivers, crew members, customers, and internal operational teams.
• Collaborate with field operations, customers, and management to ensure coordinated execution and shared understanding of priorities.
• Hold one’s self accountable to performance standards and business objectives, reporting results and progress to leadership with transparency, accuracy, and precision.
• Exercise independent judgment in decision-making while maintaining appropriate communication channels and escalating strategic issues or critical situations when warranted.
• Address concerns and conflicts directly and professionally, demonstrating comfort with conflict resolution and ability to provide feedback and decisions confidently.

Requirements

• High School Diploma or GED required.
• Experience in Logistics, Transportation, Dispatch Operations, or industry related field with demonstrated progressive responsibility and autonomous execution.
• Experience with dispatch coordination, crew transportation, railroad operations, or related logistics planning preferred.
• Experience with specialized computer dispatching equipment, transportation management systems, or GPS tracking platforms preferred.
• Experience with Lean principles, systems, and continuous improvement methodologies preferred.

Skills

• Verbal comprehension (Understand oral and written communications-both general and technical)
• Communication skills (provide clear instructions/directions)
• Reasoning skills (problem solving and troubleshooting skills)
• Ability to communicate clearly by telephone
• Ability to analyze and prioritize multiple tasks
• Basic math
• Valid Driver's License required

Benefits

• Multiple health insurance plan options
• Paid vacation time
• 401(K) retirement
• On the job training
• Discounted cell phone plans for Verizon and AT&T
• Room for growth and advancement within the company