Regional Logistics Manager

About the role

Be a part of operating the world’s largest cloud computing infrastructure. Amazon Web Services is seeking a bright, motivated, hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength, attention to detail, open communication and the ability to work autonomously. The Logistics Manager partners with Infrastructure teams and a wide array of Amazon stakeholders to manage communication, team metrics, and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer, the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business, and ceaselessly drives their team to invent and simplify at a local, regional, and potentially cross‑regional scale. This position will be based out of our MDD Data Center Site in Pecos, TX.

Responsibilities

• Logistics Operations Leader – develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality; build and execute productivity plans by reviewing work forecasts, determining productivity requirements, and partnering with other Logistics Managers to balance labor; determine timelines that meet business and customer expectations and ensure they are met; partner with management to establish and maintain quality control standards; remove roadblocks and obstacles for major initiatives.
• Logistics Business Leader – act as primary point of contact for communication and escalation to internal and external teams/customers; develop team strategies, vision and goals aligned with the broader organization; ensure operational practices are fully compliant with legislation and policy; generate and/or filter information from higher management to teams; create, manage, and support recognition and communication programs.
• Logistics People Leader – manage and drive staffing plans, schedules, quality initiatives, performance levels and process change initiatives; facilitate team coordination and cohesion; maintain focus on personal and team growth and development; support projects outside day‑to‑day operations; distribute new opportunities fairly amongst the team; hold regularly scheduled 1:1s focused on personal development; ensure accountability and documentation on coaching opportunities; open new requisitions and raise the hiring bar; be accessible via telephone, text, or instant messaging at all times; participate in management escalations outside normal business hours as needed.
• Process Improver – champion continuous improvement and process standardization; contribute to operational deployment plans outlining critical and best‑practice launch activities; teach how to create documents, processes, tools and metrics that reflect outcomes; conduct post‑deployment evaluations (PDSA); advise team members on process improvement strategies.
• Audits – conduct monthly audits using a standardized checklist.
• Meetings – lead team meetings; represent Logistics locally and/or globally.
• Travel – travel between sites and across the cluster as needed.
• Design and implement the risk assessment framework for the AWS transportation program; anticipate challenges/obstacles while expanding geographies; manage overall compliance of the program; research state/local fleet and driver regulations and ensure specific SOPs are in place.

Requirements

• Experience with productivity and communications tools including Microsoft Office products and applications.
• 2+ years of logistics operations experience.
• 3+ years of hiring, leading and developing teams experience.
• 3+ years of partnering with cross‑functional teams experience.
• 1+ years of project delivery experience.
• Experience analyzing and using metrics to identify improvements in employee performance.

Qualifications

• Experience managing change in a multiple‑site environment with multiple direct reports.
• Strong analytical skills, attention to detail, and effective communication abilities, or experience managing and troubleshooting network