Regional Lending Spclst Coord

Job Summary

The Regional Lending Specialist Coordinator is responsible for a team of Lending Specialists and is required to manage, train and help to facilitate development of the Lending Specialists. The Regional Lending Specialist Coordinator will also be responsible for performing duties related to their own loan portfolio that includes, but not limited to loan origination, loan servicing and portfolio management. The Regional Lending Specialist Coordinator works closely with the Regional Relationship Manager and Relationship Managers in their region in monitoring performance, providing feedback and implementation of Bank strategic initiatives.

Essential Duties

• Provide oversight and management of new/current Lending Specialists with direct training in the Lending Specialist position.
• Directly responsible in the hiring, promotion and evaluation and disciplinary actions as necessary for the Regional Lending Specialist personnel.
• Drive the development and documentation from process enhancements within the branch and Credit Administration.
• Educate through instruction and supervision providing feedback to ensure that trainees develop the skills required for loan processing, reviewing entity documentation, and ensuring compliance, based on established policies and procedures.
• Work with frontline stakeholders and Credit Administration to drive consistent work products and drive efficiency changes within their respective region.
• Travel to other branch locations to acclimate new Lending Specialists to their domicile location and to provide additional support and oversight as needed to all Lending Specialists in their region.
• Responsible for monitoring the work product and work flows for all Lending Specialists in their region, by reviewing submissions for approval, loan documentation and communication with Credit Administration.
• Demonstrates exceptional client service at all times during interactions with clients to reinforce and exemplify the Bank's history, mission and standards.
• Prepares and conducts training for Bank wide meetings and also within the region as needed. Primary person responsible for training any new processes or initiatives.
• Conducts reviews of existing processes, procedures, and forms in order to provide feedback and recommendations to improve efficiencies. Review and scrutinize organizational/entity documentation for safety & soundness and CIP (Customer Identification Program) & CDD (Customer Due Diligence) compliance. Verify and examine the accuracy of the information and supporting documentation provided during the loan application process. Initiate the ordering of appraisal reports, credit reports, UCC searches, and other due diligence information required for loan processing and underwriting. Prepare various forms required for approval, order loan documents and identify exceptions accordingly. Facilitates document signing process and adequately address customer questions and concerns. Maintain Notary Commission & perform Notary Public duties for the Bank.
• Performs other duties as assigned.

Required Knowledge

• Bank Secrecy Act Complaint Documentation Policy
• Fair Credit Reporting Act
• FDIC Insurance Regulation B (ECOA)
• General Operations Regulation BB (CRA)
• Loan Products Regulation CC
• Loan Documentation Regulation DD
• New Account Procedures Regulation E (EFT)
• Privacy Laws Regulation H (Flood Insurance)
• Safe Deposit Box Procedures Regulation X (RESPA)
• Security/Robbery Procedures Regulation Z (Truth in Lending)
• UCCs

Complies with all State and Federal Banking regulatory requirements

• BSA
• Anti-Money Laundering
• OFAC
• CIP
• Financial Elder Abuse Reporting
• Sexual Harassment
• Information Security and privacy requirements

Basic Knowledge, Skills and Abilities

• Basic Mathematics Skills
• Clear understanding of the English Language (Spoken & Written)
• Critical Thinking, Judgment & Problem Solving Skills
• Customer Service Skills
• Microsoft Office Products (Excel, Word, Outlook)
• Strong typing skills
• Time Management Skills
• Ability to actively listen & learn
• Ability to use oral communication techniques to sell products or services
• Ability to respectfully communicate with Supervisors and Co-workers
• Ability to effectively deal with unpleasant, angry or discourteous people

Equipment Operated

• Desk Top Computers
• Scanners
• Standard Office Equipment (copiers, fax machines)

Physical Requirements & Work Environment

• Requires repetitive movement
• Requires sitting for prolong periods of time
• Requires lifting up 10lb
• Requires using hands to handle, control or feel objects
• Office setting w/controlled temperature

Education and Experience

• High School Diploma or equivalent required
• Notary Commission preferred
• 5 to 10 years or more commercial loan processing, documentation and supervisory experience

Additional Requirements

• Ability to travel to various Bank locations as needed
• Professional business attire
• Some Saturday hours maybe applicable