Regional Learning Manager , Grocery Shared Field

Key job responsibilities

Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
Lead and optimize new hire onboarding processes, including trainer program management and training delivery
Develop and implement learning strategies to improve operational efficiency and associate development
Partner with senior leadership to drive performance improvements through data-driven decisions
Monitor and enhance training effectiveness across multiple processes and roles
Provide coaching and mentorship to site leadership on learning and development best practices
Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.
Demonstrate excellent people management and learning facilitation skills.

A day in the life

As a Learning Regional Manager within our Worldwide Grocery Learning team, your typical day will include analysing performance metrics, leading Weekly Business Reviews, and meeting with site leadership to drive grocery-specific improvements. You'll spend time coaching managers and supervisors, auditing new hire orientations, and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with your NA-based L&D colleagues and manager will keep our initiatives aligned globally. The role will require frequent travel between sites, and you'll often find yourself problem-solving with stakeholders at all levels to enhance learning initiatives and site performance.

About the team

You will be joining a dynamic team that supports Amazon Fresh FCs in NA. We're a close-knit group of Learning professionals, each bringing unique insights to our shared mission of developing talent and driving operational excellence in grocery operations.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience in FCs field Ops settings

Preferred Qualifications

• The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
• Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
• Experience in change management and process improvement activities, designing scalable solutions and implementing quickly