Regional Learning Manager , Grocery Shared Field

Key job responsibilities

• Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
• Lead and optimize new hire onboarding processes, including trainer program management and training delivery
• Develop and implement learning strategies to improve operational efficiency and associate development
• Partner with senior leadership to drive performance improvements through data-driven decisions
• Maintain close relationships with internal and external stakeholders, understanding our highest priority execution pain-points and opportunities, which will translate into learning solutions that improve performance
• Provide coaching and mentorship to site leadership on learning and development best practices
• Develop reporting mechanisms that measure the effectiveness of training, to aid in assurance and process improvement.

About the team

You will be joining a dynamic team that supports Amazon Fresh FCs in NA. We're a close-knit group of Learning professionals, each bringing unique insights to our shared mission of developing talent and driving operational excellence in grocery operations.

Basic Qualifications

• Bachelor's degree or equivalent
• Experience focused on Adult Learning Theory, including 1) virtual training facilitation and dealing with remote teams, and 2) delivering Soft Skills, Technology Skills and/or Technical or other Systems training
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Experience in making data driven business decisions
• Experience analyzing metrics to drive business improvements
• Experience in FCs field Ops settings

Preferred Qualifications

• The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities
• Ability to influence leaders at all levels to understand their role in employee development and help build their skills.
• Experience in change management and process improvement activities, designing scalable solutions and implementing quickly