Regional Learning Manager , Grocery Shared Field
About the role
As a Learning Regional Manager, you'll play a crucial role in shaping the learning experience and performance of our fulfillment center associates. You'll lead training initiatives, analyze performance metrics, and implement strategic learning and development (L&D) solutions across multiple sites.
Responsibilities
- Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
- Lead and optimize new hire onboarding processes, including trainer program management and training delivery
- Develop and implement learning strategies to improve operational efficiency and associate development
- Partner with senior leadership to drive performance improvements through data-driven decisions
- Monitor and enhance training effectiveness across multiple processes and roles
- Provide coaching and mentorship to site leadership on learning and development best practices
- Develop reporting mechanisms that measure the effectiveness of training to aid in assurance and process improvement
- Maintain close relationships with internal and external stakeholders to understand execution pain-points and opportunities, translating them into learning solutions that improve performance
- Demonstrate excellent people management and learning facilitation skills
A day in the life
Your typical day will include analyzing performance metrics, leading Weekly Business Reviews, and meeting with site leadership to drive grocery-specific improvements. You'll spend time coaching managers and supervisors, auditing new hire orientations, and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with your NA-based L&D colleagues and manager will keep initiatives aligned globally. The role requires frequent travel between sites, and you'll often problem-solve with stakeholders at all levels to enhance learning initiatives and site performance.
About the team
You will be joining a dynamic team that supports Amazon Fresh fulfillment centers in North America. The team is a close-knit group of learning professionals, each bringing unique insights to the shared mission of developing talent and driving operational excellence in grocery operations. The team collaborates daily, tackling similar challenges, sharing best practices, working on cross-market initiatives, and supporting each other's success through weekly touchpoints and collaborative problem-solving.
Qualifications
Basic qualifications
- Bachelor's degree or equivalent qualification in Math, Engineering, Science, or Business
- Experience focused on Adult Learning Theory, including:
- Virtual training facilitation and dealing with remote teams
- Delivering Soft Skills, Technology Skills, and/or Technical or other Systems training
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience in fulfillment center (FC) field operations settings
Preferred qualifications
- Ability to work in fast-paced, ambiguous environments, adapting quickly to changing circumstances, processes, and priorities
- Ability to influence leaders at all levels to understand their role in employee development and help build their skills
- Experience in change management and process improvement activities, designing scalable solutions, and implementing quickly
Pay
The base salary range for this position is:
- USA, IL, Wood Dale: $78,000.00 - $120,900.00 USD annually
- USA, MI, Wixom: $78,000.00 - $120,900.00 USD annually
- USA, MN, Golden Valley: $78,000.00 - $120,900.00 USD annually
- USA, MN, Minneapolis: $78,000.00 - $120,900.00 USD annually
- USA, OH, Columbus: $78,000.00 - $120,900.00 USD annually
- USA, OH, West Chester: $78,000.00 - $120,900.00 USD annually
- USA, TN, Maryville: $78,000.00 - $120,900.00 USD annually
- USA, TN, Nashville: $70,200.00 - $108,800.00 USD annually
Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans)
- Employee Assistance Program (EAP) and Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Learn more about our benefits at amazon.jobs/en/benefits.