Regional Industrial Sales Representative

General Description

The Industrial Sales Representative maintains an expert level of product knowledge & applications in order to resolve customer issues. As the Industrial Sales Representative, you will provide support throughout the organization between sales staff, outside parties, operations and headquarters.

• Collaborate with existing managers & reps to support new & existing customers to increase customer business.
• Generates & processes new sales leads as necessary.
• Follow up with customers to ensure satisfaction of products & services.
• Troubleshoot prospective and current customer base lubricant opportunities.
• Deals with customer complaints & resolves issues as necessary.
• Provide ongoing support, including lubrication education, to sales team as well as customers.
• Provide oil analysis interpretation for both internal & external customers.
• Work with sales for planning, forecasting and taking care of customer needs.
• Manage and implement change to ensure continuous improvement.
• Develop and maintain customer relations.
• Gather data from other departments to help ensure communication throughout sales organization.
• Create and provide plant lubrication surveys.

Requirements

• Strong verbal & written communication skills.
• Define problems, collect data and draw valid conclusions.

Qualifications

• Be Honest in all dealings with each other and each customer.
• Have Integrity and be reliable.
• Be Safe and act safely at all times.
• Be Loyal and compassionate to each other, our customers, our friends and families in our communities.
• Be Accountable in your words and deeds.
Support the Mission, Values and Vision of Lott Oil Company, Inc