Regional HR Business Partner

Talent Development & Bench Strength

• Partner with store leadership to identify high-potential employees at the supervisor level and above and ensure individualized development plans are in place and being executed
• Coach General Managers, Production Managers, and Retail Managers on talent development strategies, ensuring consistent application of RWB Thrift’s development framework across all stores in the region
• Track and monitor the development progress of key talent, meeting regularly with both the employees being developed and the leaders responsible for their growth
• Facilitate monthly talent reviews and people planning sessions with regional leadership to build succession plans that support internal promotions and new store openings
• Support the recruiting and interview process for supervisor-level roles and above, ensuring candidate quality and alignment with leadership expectations
• Provide targeted support to stores facing hiring challenges while supporting new store openings and key hiring events, partnering with Field Leaders to address associate-level staffing needs and gain insight into local talent dynamics
• Support the talent lifecycle, including performance check-ins, compensation processes, individual development plans, performance improvement plans, corrective actions, and employee separations

Recruiting Partnership & Field Execution

• Closely with the Director of HR and Talent Acquisition Manager to execute recruiting strategies across the assigned region, ensuring alignment between company recruiting initiatives and in-store hiring practices
• Coach and support General Managers and their leadership teams on effective interviewing, hiring, and onboarding practices, ensuring leaders are equipped with the tools, training, and resources provided by the Talent Acquisition function
• Drive accountability in the field for consistent application of recruiting processes, interview standards, and hiring expectations
• Build and maintain local, grassroots recruiting efforts within the region, including community partnerships, referral strategies, and market-specific hiring initiatives to strengthen candidate pipelines
• Partner with the Talent Acquisition Manager to identify hiring challenges, provide insight into local market conditions, and support the development of targeted solutions

Employee Relations & Compliance

• Own and conduct employee relations investigations and make recommendations on the appropriate course of action in partnership with key stakeholders
• Proactively identify and address employee concerns in a timely manner
• Regularly conduct listening sessions to gather employee feedback and identify trends, risks, and opportunities for improvement
• Ensure employment law and compliance training is completed on time by all required employees
• Ensure all required workplace postings are current, visible, and compliant with applicable laws and regulations
• Monitor and enforce proper procedures for time adjustment logs and other wage and hour practices, ensuring management follows established protocols

Operational HR Support

• Serve as the voice of the field by providing feedback to HR leadership and corporate teams on the design, implementation, and execution of people programs and processes
• Support annual HR processes and ad hoc initiatives, including employee engagement surveys, performance and compensation cycles, and open enrollment
• Champion workplace safety initiatives and ensure stores maintain safe working environments
• Coach leaders to implement data-driven strategies through the evaluation of quantitative and qualitative workforce data
• Maintain HRIS data integrity with attention to detail, ensuring accuracy and reliability of employee records
• Provide Tier One HR support as needed, including responding to leave of absence inquiries, workers’ compensation requests, wage statement requests, and accommodation facilitation
• Serve as the primary HR point of contact for assigned region, managing HR hotline calls and responding to inquiries from the HR inbox