Regional Health and Wellness Director - VA

Position Summary

The Regional Director of Health and Wellness (RDHW) serves as the Regional Nurse and assigned state(s) regulatory expert. They are responsible for providing clinical oversight and guidance to all Healthcare team members in the communities in their assigned region, utilizing Cogir’s resident care systems, policies, and procedures. The RDHW ensures residents are treated with respect, dignity, and receive quality care as their healthcare needs change.

Key Responsibilities

• Serve as the Regional Nurse and assigned state(s) regulatory expert; responsible for understanding licensing statute and identifying citable occurrences.
• Promote Cogir’s Health and Wellness goals for the region by ensuring consistent organizational implementation of clinical & regulatory management practices; adhere to state regulations.
• Facilitate clear and ongoing communication with the community’s Executive Director. Involve the Executive Director in the clinical support of their community through frequent, informative communication.
• Provide Resident Care training to Health and Wellness Directors and community team members.
• Make frequent, purposeful visits to all assigned communities. Visits shall include: meeting with the HWD, assessing the community utilization of the resident care systems, and assisting the HWD with developing and implementing a road map to address and resolve potential/identified issues.
• Recommend, problem solve, strategically plan and implement systems to support needed processes. Assist the Health and Wellness department in adherence to clinical policies, procedures, and in the development of processes that support the delivery of quality resident care.
• Monitor the Assessment/Service Plan and care related processes (Incident Report, Progress Notes, eMARs, Management Reports, etc.) to ensure information is timely and accurate.
• Ensure community compliance with the Quality Assurance process and conduct Quality Improvement reviews, per regional schedule.
• Champion the achievement of quality clinical outcomes. Aid communities in implementing opportunities for improvement, when identified.
• Regularly reviews and utilizes EHR clinical management reports and QI plans of correction, to strategically plan community visits and training opportunities across the region.
• Evaluates company Yardi and QI outcome data to identify improvements in resident care. Implements change by facilitating professional development and enhancing clinical care. Collaborates with NDRC, Director of Clinical Services, SVP of Care and Compliance (if applicable) and Executive Vice President of Care and Compliance to develop strategic goals and expected outcomes.
• Conduct follow-up investigations as needed on unusual occurrences related to resident care, medications, or health services.
• Identify potential issues and assist in the implementation of necessary policies, procedures, and systems to correct identified items.
• Identifies individual community non-compliance issues and/or areas of concern related to regulations, resident care delivery, provision of services, and Cogir systems implementation. Guides community team members in POC adherence.
• Affirms the establishment of action plans and makes specific recommendations, in collaboration with their supervisor, to assure compliance. Participates in implementation as appropriate.
• Reviews licensing deficiencies related to health services. Assists community team members in writing state reports, developing and implementing (as needed) plans of correction.
• Provide guidance during the recruitment process for the community’s nursing positions. Provide clinical consultation and guidance during the recruitment process for nursing positions, as requested, without selecting candidates or engaging in hiring decisions.
• Provide heightened clinical oversight and support to communities experiencing leadership vacancies, including assessment, prioritization of risk, and coaching, without assuming departmental leadership, scheduling, or operational coverage responsibilities.
• Facilitate orientation for new Wellness Nurses and Health and Wellness Directors.
• Organize and conduct regular HWD meetings (online or in-person). Assist in the coordination of broader regional and/or global clinical meetings.
• Support educational marketing outreach for residents (Alzheimer’s, Outside Services, etc.), as needed.
• Provide education and support services to the Executive Director, HWD, RSD and the community staff members, as needed.
• Work closely with supervisor to ensure compliance with policies and procedures, Quality Assurance process, and provide support making required changes.

Candidate Qualifications

• Education: RN or LPN with equivalent training and experience. Nursing license must be current and in good standing. Must be licensed in the state(s) covered by this position.
• Experience: Minimum of 5 years working in geriatric nursing, including experience with medication administration, delivery systems and pharmacies. Prefer three (3) years in a Regional Clinical Services role for an assisted living company with oversight for (5) or more communities. Able to effectively teach/train staff. Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.). Minimum two years of experience in a supervisory or management environment, with demonstrated understanding of budgets, staff development, training processes, and scheduling structures, to inform coaching and advisory support—not direct management of staff. Maintains a current First Aid CPR certification.
• Knowledge, Skills and Abilities: Knowledge of the design and implementation of organizational systems, models, and processes. Knowledge of nursing processes/procedures and best practice clinical indicators. Skill in selecting a course of action, considering appropriate variables and possible risks, to solve a specific problem. Skill in dealing with complex problems, issues, and opportunities in which many problems exist simultaneously and are interrelated. Skill in preparing written materials such as correspondence and reports to meet purpose and audience.