Regional General Manager – Home Improvement

Job Overview

Infinity Replacement by Marvin is a premium window and door replacement company that partners with homeowners for a seamless, high-quality experience. They are seeking a Regional General Manager to lead their Northwest Region, covering Seattle and Portland.

About the Role

This is a high-impact leadership role responsible for owning both the growth and operational success of the region. The Regional General Manager will lead day-to-day market operations, align sales, installation, and project management teams, identify growth opportunities, and ensure a best-in-class customer experience.

Responsibilities

• Own full P&L responsibility for the region, driving revenue growth and operational efficiency
• Lead day-to-day market operations, aligning sales, installation, and project management teams
• Identify opportunities to grow the business and improve processes, leveraging performance data and KPIs
• Partner with corporate teams (finance, operations, marketing) on budgeting, forecasting, and strategy
• Ensure a best-in-class customer experience from sale through installation and service
• Resolve escalated customer or project issues with professionalism and urgency
• Build, coach, and lead high-performing teams across sales, project management, and installation
• Allocate resources effectively to support timely, high-quality project completion
• Maintain compliance with all licensing, training, and installation standards

Requirements

• Proven leadership experience with ownership mindset and entrepreneurial drive
• Experience managing P&L, operations, and sales performance
• Background in construction, home improvement, or related industry
• Strong problem-solving skills and the ability to manage complex customer situations
• Hands-on sales experience (plus)
• Willingness to obtain required certifications (EPA Lead-Safe, OSHA 10, etc.)
• Bachelor’s degree preferred (or equivalent experience)

Qualifications

• Proven leadership experience with ownership mindset and entrepreneurial drive
• Experience managing P&L, operations, and sales performance
• Background in construction, home improvement, or related industry
• Strong problem-solving skills and the ability to manage complex customer situations
• Hands-on sales experience (plus)
• Willingness to obtain required certifications (EPA Lead-Safe, OSHA 10, etc.)
• Bachelor’s degree preferred (or equivalent experience)

Skills

• Leadership
• Strategic Planning
• Team Management
• Customer Service
• Problem Solving
• Project Management
• Financial Management

Benefits

• $300 annual wellbeing account
• Better Living Day (paid day off)
• Annual profit sharing
• Participation in organized volunteer opportunities
• Brighter Days Fund (financial support during personal hardships)

Pay

$195,000–$230,000 (including base salary of $150,000–$178,000 + bonus potential)

Schedule

Negotiable, but typically includes travel to multiple locations within the region.