Regional General Manager
About the role
The Gathering Spot is hiring a Regional General Manager to lead operations across their two Atlanta-area locations: The Gathering Spot Atlanta (Northyards) and Retreat. This role reports directly to the CEO and oversees the General Managers and senior operations leads at both locations.
Responsibilities
- Overall P&L performance for both the Atlanta and Retreat clubs
- Member experience and retention across both locations — the standards, the service, the consistency, and the recognition that keep members returning
- Leadership development for the club operations teams at both clubs
- Operational excellence — service standards, food and beverage execution, scheduling discipline, dress code, club cleanliness, and the hundred details that separate good hospitality from exceptional hospitality
- Cross-club coordination between Atlanta and Retreat — including the floating culinary, banquet, and maintenance teams that serve both locations
- Partnership with the Private Events, Programming, and Member Experience & Growth functions to ensure clubs are set up for execution
Requirements
- 10+ years of progressive leadership in hospitality, hotels, restaurants, private clubs, or premium experiential brands
- Direct experience leading multi-unit or multi-location operations — you've managed managers, not just teams
- On-the-floor leadership at both clubs modeling the service standard you expect from the team
- A track record of building service cultures that members and guests feel — the kind of operator who walks the floor and can tell you within five minutes whether the night is going well
- Financial fluency — comfortable with P&L ownership, labor models, food cost, and the unit economics of hospitality
- Demonstrated ability to develop people — your former direct reports are your strongest references
- A real sense of brand. You understand that operations is the brand at a premium club, and you can hold service standards without making the team feel surveilled
- Comfort in a fast-moving, owner-led business. This is not a corporate hospitality environment, and the candidate who thrives here will value autonomy and accountability in equal measure
Qualifications
The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.