Regional General Adjuster

About the role

McLarens is searching for a General Adjuster to work in a designated region with the ability to travel, as needed, to resolve various types of losses. This role will manage the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective.

Responsibilities

• Receive and review claim intake daily.
• Contact insurer, broker, and claimant to arrange appointment for first meeting.
• Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.
• Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.
• Consult with construction contractors, engineers, and other experts for the purpose of determining damages.
• Timely reporting to clients with clear and comprehensive content.
• Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.
• Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.
• Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.
• Prepare scope of damage, loss measure, and costs schedule.
• Cook up cost agreements with insured and claimant.
• Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
• Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.

Qualifications

• 3-5 years of commercial/residential property claims experience.
• 4-year college degree.
• Appropriate state adjuster license(s).
• Regional claims experience.
• Experience handling complex commercial losses preferred.
• Established Broker/Carrier relationships.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.