Regional General Adjuster

What We’re Looking For

• 5+ years of property claims experience
• Experience handling both commercial and residential property claims
• Strong investigation, negotiation, and claims management skills

Responsibilities

• Examines claims forms, policies and endorsements, client instructions and other records to determine coverage
• Ability to mentor adjusters and co-adjust losses with other staff
• Investigates claims and assists other staff by:
  • Interviewing claimants, witnesses and other interested parties
  • Obtaining official reports
  • Inspecting physical damage
  • Comparing claim information with evidence
  • Consulting with experts
• Sets estimated loss values for clients
• Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company
• Communicates adjustment recommendations to appropriate parties after determining liability
• Recommends litigation when appropriate
• Presents evidence and serves as an expert witness at legal proceedings
• Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards
• Maintains professional and technical knowledge through continuing education
• Makes sales calls to solicit new business

Qualifications

• Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred
• Previous experience adjusting complex property or liability claims
• General experience level in excess of 10 years handling claims or working within industry segment
• Excellent knowledge of interpretation of insurance coverage, customs and practices
• Good verbal and written communication skills
• Excellent attention to detail
• Strong analytical and mathematical ability
• Strong organizational and interpersonal skills
• Basic computer knowledge
• Must be licensed as required by state and local jurisdictions
• Must have a valid driver's license
• Must complete designated courses while in position in order to advance
• A variable schedule including on-call may be required
• Depending on case load, may be required to work beyond normal business hours when necessary
• Travel may be required during/outside of normal business hours when necessary

About Us

Why Crawford? Because a claim is more than a number - it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values.