Jobs · Management · California

Regional Field Operations Manager

Veho · San Bernardino, CA · 1 mo ago
On-siteManagement$120k–$130k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes "About Veho" (company description) then "Role Summary", "Key Responsibilities", "What You Bring", "Compensation". Also maybe "Benefits". The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. Do NOT put Job ID etc. Include a section ONLY when posting has real, specific content for it. So we need sections: About the role? The posting includes "Role Summary" which is about the role. Could map to "About the role". Also "Key Responsibilities" -> "Responsibilities". "What You Bring" -> could be "Requirements" or "Qualifications". The posting includes "Compensation" and benefits description. So we can have sections: About the role, Responsibilities, Requirements, Benefits, Pay. Possibly also "Skills"? Not needed. We must not create sections with filler like "commensurate with experience". We have actual content. We need to use
  • for any list of duties/requirements/benefits, and

    for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate etc. We need to output only HTML fragment, no /, no markdown fences. Let's extract content: Company description: "About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more. To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities." That's about the company, not role. But we could put under "About the role"? Actually "About the role" is supposed to be role summary. The company description could be omitted? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it." It didn't say we must include company description. But we need to preserve ALL substantive information. The company description is substantive. However the sections we can use are limited to those headings list. Could we include a section like "About Veho"? Not in list. The instruction says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exclusive? It says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect those headings only. So we should map content to those headings. The company description could go under "About the role"? Might be okay as it's about the role context. Or we could omit it? But we must preserve ALL substantive information. If we omit company description, we lose info. However maybe the "About Veho" is considered boilerplate? It's not boilerplate; it's company mission. But maybe it's okay to include under "About the role". Let's include it there. Role Summary: "Veho is rapidly expanding its logistics footprint, creating unprecedented demand for high-caliber operational leadership. The Regional Field Operations Manager is the dedicated leader deployed to drive excellence across our newest and highest-impact sites. You will deploy into the sites in your region that need the most help: a site without a leader, a site opening for the first time, a site that has drifted off standard. You will run it until it is fixed and the fix holds. This is a hands-on role. You will take operational control of the building you are assigned to, diagnose what is actually broken across staffing, process, tooling, and leadership, and fix it while the operation is live. You will coach the site's supervisors so the fix outlasts you, hand the building back to a permanent leader, and move to the next one. You will report to the Regional Vice President and take temporary authority over the supervisor team at each site you are deployed to. You will spend most of your time in warehouses, not at a desk, and you will work in a different building every few weeks. If the variety and the travel sound like the appeal rather than the cost, this is a rare seat." Key Responsibilities: list bullet points. What You Bring: list bullet points. Compensation: "$120,000 - $130,000 annually The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and unlimited PTO for exempt level roles." Also later repeats similar. Benefits: we can extract from compensation: competitive equity package, comprehensive medical, dental, vision coverage, 401k, unlimited PTO for exempt level roles. We should not duplicate. We need to output sections: About the role (contains company description + role summary?), Responsibilities (list), Requirements (list from What You Bring), Benefits (list), Pay (maybe just the salary range). Could also combine Pay and Benefits? But instruction: prefer few substantive sections over many thin ones. Could combine Benefits and Pay into one "Compensation and Benefits"? But they gave examples separate. However we can decide to have Benefits and Pay separate if both have content. We have both. Let's craft:

    About the role

    About Veho Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers. Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more. To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

    Veho is rapidly expanding its logistics footprint, creating unprecedented demand for high-caliber operational leadership. The Regional Field Operations Manager is the dedicated leader deployed to drive excellence across our newest and highest-impact sites. You will deploy into the sites in your region that need the most help: a site without a leader, a site opening for the first time, a site that has drifted off standard. You will run it until it is fixed and the fix holds. This is a hands-on role. You will take operational control of the building you are assigned to, diagnose what is actually broken across staffing, process, tooling, and leadership, and fix it while the operation is live. You will coach the site's supervisors so the fix outlasts you, hand the building back to a permanent leader, and move to the next one. You will report to the Regional Vice President and take temporary authority over the supervisor team at each site you are deployed to. You will spend most of your time in warehouses, not at a desk, and you will work in a different building every few weeks. If the variety and the travel sound like the appeal rather than the cost, this is a rare seat.

    Responsibilities

    • Deploy to underperforming sites, find the root cause across staffing, process adherence, driver experience, and site leadership, and build a stabilization plan with a clear deadline and a clear definition of done
    • Run the building directly where the operation calls for it. This is a player-coach role, not an advisory one
    • Rebuild the site's daily operating rhythm: start of shift, ops clock adherence, escalation paths, and driver debriefs
    • Serve as acting site leader during leadership vacancies, holding the site at standard rather than just keeping it open, and onboard the incoming permanent leader to a stable building
    • Provide experienced operational leadership for new site launches through the first weeks of live volume, and support peak readiness across the region through staffing plans, throughput validation, and contingency planning
    • Audit assigned sites against the ground operations playbook and close the gaps in the building rather than writing them up for someone else
    • Coach the site's supervisors toward running the building independently, with the goal of making your deployment unnecessary
    • Raise recurring failure patterns you see across multiple sites to regional and central operations, and route friction between site execution and Veho's tooling to our product teams with enough detail to act on
    • Own the numbers on every deployment: on-time delivery, deliveries per hour, delivered not received, ops clock adherence, days to standard, and whether the site is still at standard 60 days after you leave
    • Champion OSHA compliance and safe operating practice in every building you enter
    • Lead through the lens of Veho's leadership principles

    Requirements

    • 8+ years leading last-mile, delivery station, fulfillment, or high-volume distribution operations, with direct accountability for the performance of a site or a department
    • At least one turnaround you can walk us through in detail: an operation that was underperforming, what you found, what you changed, and the numbers before and after
    • Direct people leadership of a frontline workforce, including hourly and contingent labor
    • Experience across multiple sites, or in a role that required you to ramp into an unfamiliar operation quickly and get results
    • A track record of earning authority with teams that are not your own, and of leaving behind a bench that can run the building without you
    • Willingness and ability to travel 75% or more within your assigned region, including overnight stays of several weeks at a time. This is a permanent feature of the role, not a temporary phase
    • Comfort in a tech-enabled operation where the operating system, routing, and visibility tools are central to how the work gets done
    • Physically able to stand for the duration of a shift and to bend, move, and lift boxes up to 50 lbs
    • Willingness to work flexible schedules, including weekends, holidays, evenings, and early mornings

    Benefits

    • Competitive equity package
    • Comprehensive medical, dental, and vision coverage
    • 401(k)
    • Unlimited PTO for exempt-level roles

    Pay

    $120,000 - $130,000 annually. The pay range is subject to the discretion of the Company

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