Regional Facilities Director

Company Overview

Asset Living is a third-party management firm with a proven track record in fostering thriving communities nationwide. Founded in 1986, Asset Living has grown from a small property management firm to one of the most trusted allies in real estate. Our portfolio includes multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing properties across the country. We are committed to innovation and excellence, and we strive to create a dynamic and inclusive workplace where every voice is heard and every idea is valued.

About the Role

The Regional Facilities Director plays a critical role in overseeing the facilities management functions across multiple locations within a designated region. This position requires a strong background in facilities management, a strategic mindset, and the ability to lead and inspire a team to ensure optimal operational performance and excellence in service delivery.

Essential Duties & Responsibilities

• Conduct site visits on a regular basis to review curb appeal, maintenance projects, reports, work productivity, site inventories, adherence to policies and procedures, and capital improvement project review.
• Work with on-site team and Regional Manager to correct any deficiencies identified in site inspections promptly.
• Reinforce community environmental safety programs such as Asbestos, LBP, and Mold response policies to ensure compliance with local, state, and federal regulations and safety standards.
• Identify opportunities for cost savings and process improvements while maintaining high-quality standards.
• Develop and implement emergency response plans to address potential crises and ensure business continuity.
• Carry out drills and training sessions to prepare facility staff for various emergency scenarios.
• Establish and monitor Key Performance Indicators (KPIs) such as make-ready and workorder completion times to assess the performance and effectiveness of maintenance teams and collaborate with the on-site manager and maintenance manager when performance improvement is needed.
• Analyze KPI data to identify trends, areas for improvement, and opportunities for enhancing operational efficiency.
• Aid in implementing and ensuring compliance with programs at the site level such as Predictive and Preventative Maintenance, Emergency Preparedness, Preferred Vendor Programs, etc., as outlined by Asset Living’s policy.
• Aid in the development of capital budgets annually, assist with developing scopes, assist with bid analysis, and monitor project management for capital projects to ensure effective utilization of the annual budget, selection of vendors, and the timely completion of services covered by the contract.
• Aid Client Services with due diligence and transitions by participating in site inspections, preparing reports, and evaluating staff as requested.
• Support other operational goals and objectives as defined and needed by the Director of Facilities and VP of Operations.
• Perform any other tasks assigned or directed.

Team Leadership

• Foster a positive and collaborative work environment, promoting teamwork and professional development.
• Demonstrate a consistent and appropriate sense of urgency and foster urgency among maintenance team and contract personnel.
• Partner with the Training team to develop bench strength through building and delivering education to the maintenance teams across the organization.
• Foster interdepartmental communication protocol and assist personnel in effective communication between office and maintenance departments.

Qualifications

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
• Understanding of current legal responsibilities of the properties.
• Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other Associates.
• Possess the ability to effectively lead and manage a team.
• Proficient in Microsoft Word, Office, and Outlook.
• Ability to have flexibility with working schedule based on business and deadline needs.
• Ability to work a schedule during normal work hours and that may be other than Monday-Friday, 8-5.
• Consistent, regular, and in-person attendance during regular working hours at the workplace is required.