Regional Facilities Director, 2 Hour Learning - $200,000/year USD
Crossover · San Francisco, CA · 2 days ago
Administrative$100/hrFull-time
Key Responsibilities
- Performing scheduled site inspections across Northwest facilities against established criteria for cleanliness, HVAC function, safety protocols, security systems, signage, landscaping, furniture condition, and guest readiness — and ensuring findings result in verified corrective action
- Responding to facility incidents and urgent issues, coordinating contractor response, and closing work orders only after personally confirming resolution (urgent within 24 hours, standard within 1 week)
- Overseeing regional contractor performance against service agreements, terminating relationships with vendors who repeatedly fail, renegotiating contracts, and conducting direct accountability discussions around quality and budget
- Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure consistent execution of routines across all campuses, eliminating reliance on ad hoc problem-solving
- Executing significant campus improvement projects (HVAC system updates, interior design refreshes, landscaping overhauls, AV and network infrastructure) on time and within budget, while maintaining normal school operations
- Documenting organizational standards and AI-powered procurement protocols (leveraging ticketing platforms, IoT and predictive maintenance tools, and centralized vendor sourcing) to ensure uniformity as new campuses launch and existing ones operate
- Delivering concise weekly written updates on regional facility quality, contractor performance, escalated issues, and capital expenditure tracking
Basic Requirements
- Located in the San Francisco Bay Area (strongly preferred) — or another Northwest location: CA, WA, NV, UT, OR, or ID — able to work primarily from the Bay Area campus with 30–50% travel across the region
- Authorized to work in the United States without requiring visa sponsorship
- 5+ years of experience managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
- Demonstrated ability to enforce accountability with vendor-managed services on quality, cost, and service level agreement performance across multiple sites
- Leadership experience in multi-site premium hospitality, luxury retail, private K–12 education, or healthcare organizations serving discerning clientele
- Hands-on experience resolving critical facility issues (safety, HVAC, security, cleanliness) with measurable impact on customer experience
- Consistent written operational discipline: issue tracking, escalation documentation, vendor correspondence, weekly regional performance reports
- Proven use of contemporary operations tools (ticketing systems, IoT and predictive maintenance platforms, AI-supported procurement or planning)
Nice-to-have Requirements
- Building or overhauling a regional operations framework where the previous model depended on individual heroics instead of documented standards
- Terminating underperforming vendors and rebuilding a reliable regional contractor network
- Experience delivering capital improvement projects (HVAC systems, AV and network infrastructure, landscaping, interior upgrades) in active, customer-facing facilities
- Familiarity with AI-driven operational environments where automated playbooks, dashboards, and predictive tools handle routine tasks so staff concentrate on decision-making
About 2 Hour Learning
2 Hour Learning is reprogramming learning for the AI era. They're tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day. With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they're proving that smarter learning is possible. At 2 Hour Learning, it's talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.