Regional Facilities Director, 2 Hour Learning - $200,000/year USD

Key Responsibilities

• Performing regular on-site inspections across Northwest locations using documented standards for cleanliness, HVAC, safety, security, signage, landscaping, furniture, and tour-readiness — and converting findings into confirmed corrective actions
• Responding to facilities issues and emergencies, coordinating vendor response, and closing work orders only after verifying resolution (urgent within 24 hours, standard within 1 week)
• Overseeing local vendor performance against service agreements, removing vendors who consistently fail to meet standards, renegotiating contracts, and conducting direct accountability discussions on quality and cost
• Establishing a weekly operational rhythm with Campus Coordinators and Site Specialists to ensure each campus follows consistent procedures, not ad hoc responses
• Overseeing major campus improvement projects (HVAC replacements, interior updates, landscaping, AV/networking) on time and within budget, with minimal student disruption
• Documenting enterprise standards and AI-supported procurement processes (through ticketing platforms, IoT/predictive maintenance tools, and centralized sourcing) to ensure uniform campus opening and operation
• Delivering concise weekly written updates on regional quality metrics, vendor performance, escalations, and capital expenditure tracking

Basic Requirements

• Located in the San Francisco Bay Area (strongly preferred) — or another Northwest location: CA, WA, NV, UT, OR, or ID — willing to work primarily from the Bay Area campus with 30–50% regional travel
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
• Documented success holding vendor-managed services accountable for quality, cost, and service level adherence across multiple sites
• Consistent written operational discipline: issue tracking, escalation documentation, vendor follow-up, weekly regional quality reporting
• Practical experience with current operations tools (ticketing systems, IoT/predictive maintenance, AI-assisted procurement or planning)

Nice-to-have Requirements

• Multi-site leadership in premium hospitality, luxury retail, private K–12 education, or healthcare networks serving high-expectation clients
• Experience building or overhauling a regional operations model that previously depended on individual effort rather than documented standards
• History of removing underperforming vendors and developing a reliable local vendor network
• Experience managing capital improvement projects (HVAC, AV/networking, landscaping, interior updates) in active, customer-facing facilities
• Familiarity with AI-driven operating environments where playbooks, dashboards, and predictive tools handle routine work so people apply judgment