Regional Events Coordinator

Job Purpose

Support the successful planning and execution of Nord Anglia Regional Events, with a focus on travel, logistics, communication, and operations.

Job Responsibilities

• Engagement and Interaction
• Develop excellent relationship with all key stakeholders internal and external
• Functional & Operational Expertise
• Logistics And Operations
• Coordinate and support travel logistics and operational delivery of regional events
• Book and manage participant and chaperone flights
• Align bookings with event itinerary & requirements as well as budgetary goals
• Communicate travel itineraries to manager for timely inclusion in collaboration folders
• Liaise with school leads for confirmations, passenger lists, rooming lists, and other planning details, with continued follow-ups
• Maintain accurate travel trackers, confirmations, checklists for the team, schools, and vendors
• Monitor all flights and legs of travel; proactively alerting issues and communicate to manager for any itinerary adjustments
• Respond to travel delays, itinerary changes, and/or cancellations, helping to identify and implement effective solutions while providing support to school travelers
• Create and maintain detailed event timelines and schedules to support smooth execution and timely completion of tasks
• Facilitate clear and consistent communication with schools, parents, and other key stakeholders
• Vendor Relationship Management
• Identify, negotiate, and work closely with vendors, suppliers, and contractors to negotiate contracts and secure necessary services and resources, ensuring accuracy, timeliness, and alignment with event goals
• Build and maintain strong relationships with airlines, agents, transportation providers, hotels, and other event partners
• Post-Event Evaluation
• Conduct post-event evaluations to review travel operations, event execution, and stakeholder experience
• Gather feedback from attendees and stakeholders to gauge satisfaction levels and make recommendations for future events
• Support the team in identifying efficiencies to continuously improve travel and operational processes

Job Requirements

• Bachelor's degree in Event or Project Management, Business, Travel, Hospitality, or related field
• Proven experience of at least 3 years in event logistics, trip and travel planning and management, or hospitality operations, with a successful track record of executing a variety of trips
• Excellent organizational skills with the ability to deliver on immediate priorities and plan for future needs. Ability to contribute to a range of projects running simultaneously, maintaining high standards
• Highly developed inter-personal skills and a collaborative approach to work. Ability to work independently, displaying initiative and creativity
• Well-developed written and oral communication skills
• Able to prioritize, meet targets within deadlines and surpass expectations
• Strong team player able to put the team’s needs above one’s own when required to do so
• Effective and productive in a home-working environment
• Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities
• Results orientated with the ability to consistently map efforts against identified KPIs
• You’d like to work in a purpose-led sector
• Proficiency in event management software and tools, as well as Microsoft Office suite
• Creative problem-solving abilities and a proactive approach to overcoming challenges
• Flexibility to work evenings, weekends, and holidays, as required by event schedules
• Multilingual a plus