Regional Engineer

About the role

iHeartMedia is seeking an experienced Broadcast Engineering Support Technician. This role involves participating in designing, configuring, deploying, and maintaining various types of electronic equipment for optimum transmission and/or broadcast performance with scalability, performance, and reliability. The technician will assist clients, fellow technicians, and service personnel in the installation, training, and support of software, hardware, and related 3rd party peripheral components, including but not limited to file servers, commercial grade workstations, networking switches, NICs, monitors, KVMs, and radio equipment. They will also test faulty electronic components and circuits to locate defects and apply knowledge of electronic systems and test tools to diagnose causes of malfunction, implement planned maintenance support, align, adjust, and calibrate RF transmission equipment according to manufacturer specifications and FCC regulations, maintain the integrity of mission critical data and audio file storage and backups, maintain reliable operation of audio automation system, maintain internal tools used by the department, and make capital improvement and facilities maintenance recommendations.

Responsibilities

• Participate in designing, configuring, deploying, and maintaining various types of electronic equipment for optimum transmission and/or broadcast performance with scalability, performance, and reliability
• Aid clients, fellow technicians, and service personnel in the installation, training, and support of software, hardware, and related 3rd party peripheral components, including but not limited to file servers, commercial grade workstations, networking switches, NICs, monitors, KVMs, and radio equipment
• Test faulty electronic components and circuits to locate defects and apply knowledge of electronic systems and test tools to diagnose causes of malfunction
• Implement planned maintenance support (e.g. installs tools, applies upgrades, etc.) as a preventative/precautionary measure
• Align, adjust, and calibrate RF transmission equipment according to manufacturer specifications and FCC regulations
• Maintain the integrity of mission critical data and audio file storage and backups
• Maintain reliable operation of audio automation system
• Maintain internal tools used by the department and records repairs, calibrations, and tests
• Make capital improvement recommendations to engineering management
• Make facilities maintenance recommendations of transmitter sites for safe and reliable technical operation
• May participate in after-hours production/deployment/releases
• Provide 24/7 on-call response to all studio and transmission technical operations issues

Requirements

• Excellent written, oral communications, and organizational skills
• Ability to work independently, occasional nights and weekend work is expected
• Ability to climb ladders, work in small spaces, and ability to lift 50 pounds
• 2 years technical school or military training in electronics or equivalent experience with 4 years’ experience in broadcast operations, SBE certification or FCC General Class license is preferred
• Valid state driver’s license and an excellent driving record

Qualifications

• Full proficiency and understanding of job function
• Open communication with colleagues and direct reports that encourages collaboration and team consensus
• Strong problem solving skills
• Efficiency with independent work under minimal guidance
• Commitment to process improvement for overall team effectiveness
• Professional communication that stresses diplomacy, empathy, and patience

Skills

• Technical knowledge of electronic systems and test tools
• Knowledge of RF transmission equipment and FCC regulations
• Experience with file servers, commercial grade workstations, networking switches, NICs, monitors, KVMs, and radio equipment
• Ability to test and diagnose electronic components and circuits
• Ability to implement planned maintenance support
• Ability to align, adjust, and calibrate RF transmission equipment
• Ability to maintain and operate audio automation systems
• Ability to make capital improvement and facilities maintenance recommendations

Benefits

• Employer sponsored medical, dental, and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• Spirit day to encourage and allow our employees to more easily volunteer in their community
• 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!