Regional Director, Partnerships
Overview
The Regional Director role is based in Phoenix, Arizona, offering a hybrid/remote work arrangement. The total compensation range is $130,000 - $135,000 annually, with an additional annual bonus opportunity of up to 10% of base salary, comprehensive benefits, and 16 paid holidays.
Responsibilities
Provide strategic leadership and operational oversight for communities within your assigned region.
Partner with community leaders to ensure strong performance across operations, governance, resident engagement, communications, financial management, and resident experience.
Monitor operational performance, key metrics, and strategic initiatives while identifying opportunities for improvement.
Support community stabilization, transitions, onboarding efforts, and operational implementation activities.
Recruit, coach, mentor, and develop community leaders and management teams.
Foster a culture of accountability, collaboration, ownership, and continuous improvement.
Provide practical leadership guidance and operational support that helps teams achieve their goals.
Identify talent development opportunities and support succession planning efforts.
Develop trusted relationships with boards, developers, clients, and strategic partners.
Support community leaders in navigating complex situations and stakeholder concerns.
Promote proactive communication, responsiveness, transparency, and follow-through.
Strengthen client satisfaction and long-term partnerships through exceptional service delivery.
Review annual budgets, staffing plans, and strategic initiatives in partnership with community leadership teams.
Monitor progress against business objectives and operational priorities.
Identify operational risks, staffing challenges, and growth opportunities.
Support business development initiatives, proposals, presentations, and RFP responses as needed.
Collaborate across departments to ensure consistency, alignment, and integration of services.
Contribute to organizational improvements, systems implementation, and scalable best practices.
Serve as an ambassador for Cohere's mission, values, and community-building philosophy.
Requirements
10+ years of experience in community management, HOA management, community operations, hospitality, community development, nonprofit leadership, or related industries.
Direct experience working within community association management or homeowners association governance required.
7+ years of leadership experience managing professional staff, community leaders, or operational teams.
Strong understanding of community operations, governance, board relations, resident engagement, and client management.
Proven ability to lead through influence, develop talent, and build high-performing teams.
Strong financial acumen, including budgeting, operational planning, staffing analysis, and business management.
Experience working with boards of directors, developers, municipalities, and community stakeholders preferred.
Exceptional communication, presentation, relationship-building, and problem-solving skills.
CAI designations (CMCA, AMS, PCAM) highly desirable.
Bachelor's degree in Business, Hospitality, Communications, Organizational Leadership, Association Management, or a related field preferred.
Additional Requirements
This is a remote position based in Arizona.
Travel throughout the assigned region is required and may occasionally include overnight stays.
A flexible schedule, including evenings, weekends, and occasional holidays as operational needs require.
A valid driver's license and reliable transportation required.
Ability to remain onsite for extended meetings, community visits, and operational support activities as needed.