Regional Director of Social Services

Responsibilities

• Provide leadership, mentorship, and support to Social Services teams throughout the North Jersey region.
• Ensure consistency in social work practices, resident advocacy, documentation, and regulatory compliance.
• Partner with facility leadership and regional operations teams to support resident-centered care initiatives.
• Affiliate with coaching, performance development, and professional growth of Social Services staff.
• Monitor compliance with federal, state, and company regulations related to psychosocial services.
• Conduct audits, reviews, and assessments to identify opportunities for improvement.
• Support facilities during surveys, investigations, and regulatory reviews.
• Review and assist with complex resident and family situations, including grievances, discharge planning concerns, behavioral health issues, and end-of-life care matters.
• Develop and facilitate training programs focused on compliance, documentation standards, psychosocial interventions, and best practices.
• Track and analyze key performance indicators related to social services outcomes, resident satisfaction, discharge planning, care conferences, grievance resolution, and survey readiness.
• Promote strong Resident Council processes and resident engagement initiatives.
• Collaborate with clinical, rehabilitation, admissions, and operational teams to support holistic resident care.
• Participate in recruitment, onboarding, and support of Social Services professionals throughout the region.

Qualifications

• Current Social Work license required (LSW, LCSW, or equivalent as permitted by state regulations).
• Minimum 3-5 years of leadership experience in Social Services within a long-term care or skilled nursing environment.
• Multi-site or regional oversight experience preferred.
• Thorough knowledge of CMS regulations, state survey processes, MDS requirements, discharge planning, resident rights, and psychosocial care standards.
• Strong leadership, communication, coaching, and organizational skills.
• Ability to travel throughout the North Jersey region.
• Demonstrated ability to build relationships with residents, families, facility leaders, and interdisciplinary teams.