Regional Director of Retail

Who We Are

Gabriella White is home to our family of brands - Gabby, Summer Classics, and Wendy Jane. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the every day to the exceptional. We are united by our vision as well as our collective spirit, and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.

What We Offer

• Comprehensive health, dental, and vision plans
• 401(k) with match after 12 months
• Employee Assistance Program and Chaplain Services for emotional and mental well-being
• Paid benefit time off, including sick, vacation, parental, and holidays
• Generous discounts on our exceptional products

What You Do

• Lead and develop Store Management across a multi-location region, setting clear expectations and holding leaders accountable for results
• Own regional sales performance, profitability, and operational excellence across all assigned locations
• Coach leaders through regular site visits, performance reviews, and structured feedback
• Translate company strategy into consistent execution at the store level
• Use financial and operational data to identify trends, opportunities, and risks
• Drive CRM adoption, sales effectiveness, and customer experience standards across the region
• Partner cross-functionally with Supply Chain, Finance, Marketing, IT, Payroll, and CRM teams to ensure smooth execution
• Ensure brand standards, merchandising, and in-store experience are consistently elevated
• Build a strong leadership pipeline through intentional talent development and succession planning

How Success Is Measured

• Regional Sales
• Order Entry
• Invoiced Sales to Budget
• Net Income to Budget
• Dollars per Transaction (ADT)
• Average Order Value (AOV)
• Conversion Rage driven by CRM utilization
• Store-level execution consistency and overall financial health across the region

What You Bring

• Bachelor’s degree in Business, Retail Management, Training, Human Resources, Design, or a related field (preferred)
• Proven experience leading multi-unit retail or sales operations with measurable results
• Strong financial acumen and comfort interpreting P&Ls, budgets, and performance metrics
• A coaching mindset with the ability to influence and develop leaders at all levels
• Exceptional communication skills—clear, confident, and relationship-centered
• Strong organizational skills with the ability to prioritize in a fast-moving environment
• Comfort operating both strategically and hands-on in the field
• Proficiency in Microsoft Office tools (Excel, Outlook, PowerPoint, Word)
• Experience in luxury, design-driven, or premium retail environments (preferred)
• Willingness to travel up to 50% to stay closely connected to teams and performance

Qualifications

The ideal candidate will be based in Charlotte, NC or Atlanta, GA, with flexibility to travel frequently to all assigned locations.

Skills

• Leadership
• Financial Analysis
• People Management
• Strategic Planning
• Customer Service
• Teamwork

Benefits

This position provides leadership for assigned retail stores in the region and requires regular travel. The ideal candidate will be based in Charlotte, NC or Atlanta, GA, with flexibility to travel frequently to all assigned locations.