Regional Retail Director

About the role

Here at Bass Pro Shops we are looking to reel in our next passionate and customer focused retail operations leader to join as a Regional Director for our Mid-Atlantic & Eastern Carolinas region. The Regional Director is responsible for the day-to-day operation of a group of stores.

Responsibilities

• Directly supervises the Store Managers and indirectly all other Managers in the Stores within group.
• Works directly with the stores and merchants to develop and maintain proper merchandise assortments, that properly reflect regional and local customer demands.
• Assists with the selection of advertised product.
• Develops and executes annual financial plans for sales, gross margin, operating expenses, and net income for each store.
• Meets or exceeds financial plans as set by the Company through analysis of business trends, timely communications to the stores, regional meetings, conference calls, store visits, etc.
• Develops customer service programs that enhance customer experience.
• Works with stores to ensure all customers opportunities are resolved.
• Ensures that stores maintain clean, organized, and safe environment for all associates and customers.
• Ensure that stores maintain building facility and all equipment and that safety controls are in place in each store.
• Works with Human Resources to source, recruit, hire, develop and train high level management associates to fill vacancies and to provide candidates for the future growth of the Company.
• Carries out supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring, and training, planning, assigning, and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• Coordinate communication with info systems to develop and prioritize projects to improve store productivity and customer service.
• Member of Facilities Governance Committee and responsible for Basic store standards.
• Other duties as assigned.

Requirements

• Minimum of 5+ years in high volume, “big box” Manager or Multi Store Retail management.
• Must possess and maintain a valid driver’s license; ongoing verification of driving eligibility will be conducted to ensure compliance with company and regulatory standards.
• Must be at least 18 years old to qualify for this position.
• Constantly stand and/or walk during shift.
• Constantly communicate with others to exchange information.

Skills

• Ability to calculate figures and amounts such as discounts, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a variety of other financial, legal, and technical information.
• Ability to read and analyze certain reports; ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
• Ability to conduct meetings