Regional Director of Outpatient Programs
Position Summary
The Regional Director of Outpatient Programs provides strategic and operational leadership for all outpatient programming, ensuring the delivery of high-quality, evidence-based, trauma-informed behavioral health services. This position oversees clinical staff, program operations, regulatory compliance, quality assurance, staff development, and interdisciplinary collaboration while supporting positive outcomes for residents and their families.
Essential Duties & Responsibilities
Provide leadership and oversight for all clinical services and programming.
Hire, supervise, mentor, evaluate, and develop clinical staff, interns, and designated program personnel.
Lead clinical team meetings and participate in organizational leadership meetings.
Foster collaboration among clinical, academic, medical, and administrative departments.
Promote a positive, mission-driven culture emphasizing teamwork, accountability, and professional growth.
Oversee day-to-day operations to ensure quality, consistency, and efficiency.
Care for program schedules, therapeutic programming, staff assignments, and client services.
Monitor client admissions, orientation, level of care, treatment progression, discharge planning, and step-down services.
Assist with admissions, waitlist management, and program capacity planning.
Facilitate family communication and support engagement throughout treatment.
Review and approve clinical documentation, including biopsychosocial assessments, treatment plans, progress notes, outcome measures, and utilization review documentation.
Monitor client treatment progress and ensure appropriate interventions.
Provide consultation regarding clients requiring higher levels of clinical support, including safety and suicide precautions.
Ensure evidence-based clinical practices are consistently implemented.
Ensure compliance with Joint Commission standards, licensing regulations, HIPAA, and applicable state and federal requirements.
Develop, implement, and monitor clinical policies, procedures, and standard operating practices.
Lead quality improvement initiatives and program evaluation efforts.
Analyze clinical outcomes and recommend improvements to enhance services.
Participate in strategic planning and organizational growth initiatives.
Prepare reports and provide leadership with operational and clinical performance updates.
Identify opportunities to improve processes, efficiency, and resident outcomes.
Perform other duties as assigned.
Minimum Qualifications
Education: Master's degree in Psychology, Counseling, Social Work, Marriage & Family Therapy, or a related behavioral health field required.
Licensure: Current unrestricted licensure in the applicable state as one of the following: LMHCLCSW, LMFT, Licensed Psychologist, Other equivalent behavioral health license as applicable.
Experience: Minimum three years of leadership experience in behavioral health, substance use treatment, residential treatment, or related human services. Experience supervising multidisciplinary clinical teams. Experience with quality assurance, regulatory compliance, and program development preferred.
Knowledge, Skills & Abilities: Strong clinical leadership and supervisory skills, Excellent interpersonal and communication abilities, Strong organizational and time-management skills, Critical thinking and sound clinical judgment, Ability to manage multiple priorities in a fast-paced environment, Experience with trauma-informed and evidence-based treatment models, Knowledge of adolescent development and family systems, Familiarity with Joint Commission standards and HIPAA regulations, Proficiency with electronic health records and Microsoft Office applications, Commitment to the organization's mission, values, and ethical standards.
Core Competencies
Leadership
Clinical Excellence
Accountability
Collaboration
Professional Integrity
Adaptability
Problem Solving
Coaching & Staff Development
Resident & Family Focus
Continuous Quality Improvement