Regional Director of Operations (Senior Living - Extensive Travel)

Your Role

As the Regional Director of Operations, you will support, lead, and direct multiple communities to achieve operational and financial success. You’ll be responsible for ensuring resident satisfaction, delivering high-quality care and services, and driving occupancy and revenue growth across your region.

Position Highlights

• Status: Full Time
• Schedule: Extensive travel (90% in MD, 10% in PA/VA)
• Rate of Pay: $170K base + bonus
• Travel: Extensive regional travel required

What You’ll Do

• Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
• Communicate a clear, resident-focused vision across communities
• Review annual resident satisfaction surveys and implement programs to increase satisfaction
• Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
• Partner with Executive Directors to develop strategies that meet NOI expectations
• Maximize occupancy to achieve or exceed budgeted revenue goals
• Develop and execute occupancy growth plans
• Review monthly financial statements; collaborate with Executive Directors to address deficiencies
• Maintain awareness of competition and industry trends
• Maintain a strong presence in the communities, spending the majority of your time onsite
• Supervise recruitment, hiring, employee relations, and separations of community leaders in accordance with policy
• Provide oversight and accountability for Executive Directors to ensure operational efficiency and financial success
• Delegate authority, responsibility, and accountability appropriately across leadership teams
• Foster teamwork, accountability, and proactive problem-solving
• Promote leadership development, best-practice sharing, and collaboration across communities

Qualifications

• Bachelor’s degree in a related field required
• Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
• Excellent written and verbal communication skills, including strong presentation abilities
• Ability to analyze financial reports, performance metrics, and data to guide decisions
• Proficiency with Microsoft Office (Word, Excel, Windows)
• Strong leadership and team-building skills; able to inspire and hold others accountable
• Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
• Positive client service attitude with a commitment to resident satisfaction and organizational values

About Seaton Senior Living

Seaton Senior Living is part of the Discovery Senior Living family of companies, one of the nation’s largest senior living operators. With a focus on performance, innovation, and lifestyle personalization, Seaton manages and enhances senior living communities across the U.S., supporting more than 6,500 residents nationwide.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Job Code

1007047