Regional Director of Operations (RDO)

Key Responsibilities

• Team Leadership: Lead, coach, and develop 10–12 direct reports (Facility Administrators), inspiring a collaborative, high-performing culture aligned with our mission and core values.
• Operational & Financial Management: Full ownership of regional operations, including budget, revenue growth, labor management, and clinical outcomes.
• Strategic Growth Execution: Identify, develop, and execute strategic plans to drive patient census growth, expand service capabilities, and ensure successful integration of acquisitions.
• Performance Oversight: Monitor and improve clinic performance using data-driven decision-making. Drive outcomes aligned with KPIs and patient care benchmarks.
• Quality & Compliance: Ensure adherence to all clinical, safety, and operational regulations, while maintaining high standards of patient care.
• Culture Champion: Uphold and promote our core values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun.
• Collaboration: Partner with divisional and corporate leadership to align regional initiatives with broader organizational goals. Work with clinic Medical Directors to drive clinical excellence.

Qualifications

• Bachelor's degree (Business, Healthcare Administration, or related field).
• 5+ years of leadership experience in a multi-site healthcare or operations environment.
• Experience managing managers and leading high-performing teams.
• Proficiency in data analysis, report generation (Excel), and executive presentations (PowerPoint).
• Proven ability to drive operational performance and meet financial targets.
• Strong executive presence and communication skills.
• Willingness to travel 25–50% (overnight as needed).