REGIONAL DIRECTOR OF OPERATIONS - Georgia

About the role

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems nationwide with over 31,000 associates. It leverages culinary, nutritional, and operational expertise to provide personalized dining experiences and advance clients’ healing missions. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012 and employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600M meals annually. We are seeking an experienced Regional Director of Operations (RDO) to lead a portfolio of healthcare foodservice accounts across Northeast Georgia. This role provides strategic leadership, operational oversight, and client relationship management for 4 acute care hospitals, 3 long‑term care communities, and 1 behavioral health facility, all located within a 45‑minute radius of Gainesville, Georgia, with minimal overnight travel. As a key member of the regional leadership team, you will coach and develop site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes across the region.

Responsibilities

• Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
• Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
• Build and maintain strong relationships with hospital executives, long‑term care administrators, and key client stakeholders.
• Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
• Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
• Support recruitment, succession planning, performance management, and leadership development activities.
• Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
• Serve as the primary point of escalation for operational and client concerns.
• Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
• Partner with business development and retention teams during client presentations, renewals, and contract discussions.
• Foster a culture of accountability, inclusion, continuous improvement, and service excellence.

Qualifications

• Multi‑unit leadership experience in healthcare foodservice, including acute care, long‑term care, rehabilitation, or behavioral health environments.
• Proven success managing large‑scale operations, budgets, and client relationships.
• Strong financial acumen with experience driving operational and profitability improvements.
• Demonstrated ability to develop high‑performing teams and build leadership bench strength.
• Excellent communication, relationship‑building, and influencing skills.
• Strategic thinker with strong analytical and problem‑solving abilities.
• Experience leading change and driving measurable improvements in service, quality, and financial performance.
• Proficiency with Microsoft Office Suite.

Pay

Salary: $140,000 - $155,000 per year based on experience. Other forms of compensation: Annual Performance Bonus, Car, Relocation Assistance.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)