Regional Director of Operations FOH
for section headings. Use - for any list of duties/requirements/benefits. Use
for prose. Remove boilerplate: EEO, legal, etc. Also remove "NOTE: This job description..." etc. Also remove "Applicant must be 18 years..." etc. Also remove "Equal Opportunity Employer" etc. Also remove "U.S. Employment Eligibility" etc. Also remove "Location:" maybe we can incorporate location into a short paragraph? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Location and compensation are metadata; we can include them in a short
maybe under an "About the role" heading? But we should only include sections when posting has real specific content. We have content for responsibilities, qualifications, benefits, about us, maybe "What You'll Bring" could be part of qualifications or separate section like "What You'll Bring". Could treat as "What You'll Bring" as a section heading? It's not in the list of allowed headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems we should limit to those headings. So we need to map content to those headings. "About the role" could include intro, location, compensation. "Responsibilities" for key responsibilities. "Qualifications" for qualifications and what you'll bring? Possibly "Skills" for skills? But we have qualifications list; we could put qualifications under Qualifications heading. "What You'll Bring" could be part of Qualifications or Skills. "Additional Requirements" could be part of Qualifications or maybe under Requirements? There's no separate heading for additional requirements; we could incorporate into Qualifications or Requirements. "Benefits & Perks" under Benefits. "About Us" maybe under About the role? Or we could create a separate section? Not in list; maybe we can omit or put under About the role as a brief description. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role (including location, compensation, intro, about us), Responsibilities, Qualifications, Benefits. That's four sections.
We must not include Pay or Schedule sections unless posting actually states them. Compensation is stated: $162,000 - $227,000 + Bonus. That's pay info. Should we include a Pay section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state compensation, so we could include a Pay section. However we also have Benefits section. Could we combine Pay and Benefits? The instruction says prefer few substantive sections; we could have a "Compensation & Benefits" section but not in allowed headings list. Allowed headings include Pay and Benefits separately. We could include both Pay and Benefits sections. But we also have About the role, Responsibilities, Qualifications. That's many sections. Maybe we can combine Pay into About the role or Qualifications? The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation, so we could create a Pay section. But we also have benefits stated, so we could create a Benefits section. However we want few substantive sections; maybe we can put compensation in About the role as a short paragraph, and benefits as a Benefits section. That's two sections plus Responsibilities and Qualifications = four sections. That's okay.
We must not repeat job title as heading. We'll not.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft:
About the role
Location: Southwest Region (AZ + CA). Compensation: $162,000 - $227,000 + Bonus. Ready to lead at the highest level of hospitality? Din Tai Fung, one of the world’s most celebrated and consistently excellent dining brands, is seeking a Sr. Director of Front of House Operations to own the guest experience, culture, and performance across 5-7 high-volume restaurants. This is a field-first, leader-of-leaders role where you’ll coach and develop top-tier General Managers, shape the operational culture of multi-million dollar locations, and drive results where excellence isn’t aspirations - it’s the standard. If you thrive in high-performance environments and are ready to make your mark on one of the most iconic restaurant brands in the world, we want to hear from you.
Din Tai Fung is a globally recognized, family-owned restaurant brand founded in 1972, internationally renowned for its iconic Xiao Long Bao. With over 165 locations worldwide and continued growth across North America, we are committed to delivering exceptional quality, authentic flavors, and world-class hospitality.
Responsibilities
- Serve as the primary coach and accountability partner for General Managers, providing real-time feedback, structured development, and ongoing performance support.
- Drive a strong, FOH-led culture by owning the full talent lifecycle and ensuring teams are engaged, aligned, and guest-ready.
- Own the guest experience as a core KPI by setting hospitality standards and ensuring consistent, high-quality execution across all locations.
- Ensure all restaurants meet service, cleanliness, and staffing standards by identifying gaps, solving root causes, and driving accountability.
- Own the P&L across your portfolio, partnering with GMs to deliver against sales, labor, and EBITDA targets, and providing weekly updates to the VP of Operations.
- Partner with Facilities, People & Culture, and other teams to support restaurant performance and company-wide initiatives.
- Ensure full compliance with all health, safety, labor, and operational regulations across all locations.
Qualifications
- 7+ years of multi-unit restaurant leadership experience with a strong FOH focus
- 2+ years directly developing General Managers
- Strong track record of delivering P&L results and operational performance
- Skilled coach who builds high-performing, accountable teams; experience with succession planning and formal talent development frameworks
- Strong communicator with demonstrated ability to influence senior and executive leadership
- Experience implementing systems and process improvements across multiple locations
- Strong business acumen and ability to analyze performance data
- Proficient in Google Workspace and Microsoft Suite
- Preferred: Bachelor’s degree or equivalent experience
- Preferred: Experience in full-service, high-volume dining environments
- Preferred: Experience leading FOH operations specifically
What You’ll Bring
- A passion for hospitality and delivering exceptional guest experiences
- A leadership style rooted in accountability, development, and collaboration
- The ability to operate at scale while maintaining attention to detail
- A mindset focused on continuous improvement and operational excellence
Additional Requirements
- Ability to travel frequently and spend the majority of time in the field
- Flexibility to work evenings, weekends, and holidays as needed
- Ability to operate in fast-paced, high-volume restaurant environments
Benefits
- Competitive compensation and bonus eligibility
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Paid time off and wellness days
- Employee meal discounts
- Opportunities for growth and internal promotion
We have many sections; maybe we can combine some. The instruction: Prefer a few substantive sections over many thin ones. We have many sections (About the role, Responsibilities, Qualifications, What You’ll Bring, Additional Requirements, Benefits). That's 6 sections. Could we merge What You’ll Bring and Additional Requirements into Qualifications? Possibly. But they are distinct content; we could keep them as part of Qualifications or Skills. However we have no Skills heading; we could use Skills for What You’ll Bring and Additional Requirements. But the instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have Skills section for What You’ll Bring and Additional Requirements. That would reduce sections.
Let's restructure:
- About the role (intro, location, compensation, about us)
- Responsibilities
- Qualifications (core qualifications)
- Skills (What You’ll Bring + Additional Requirements)
- Benefits
That's 5 sections.
We must not include Pay section; compensation is in About the role.
We must not include Schedule section.
Now craft HTML.
Check for any boilerplate: we removed EEO, legal, note, etc.
Make sure we preserve all substantive information: we have location, compensation, intro, responsibilities list, qualifications list, what you'll bring, additional requirements, benefits list, about us.
We need to ensure we didn't miss any responsibility: we captured all 7 bullet points.
Qualifications: we captured the required qualifications and preferred ones.
What You’ll Bring: we captured four bullets.
Additional Requirements: three bullets.
Benefits: we captured six bullets.
Now ensure we didn't include any filler like "commensurate with experience". Not present.
Now output HTML.
Let's write:
About the role
Location: Southwest Region (AZ + CA). Compensation: $162,000 - $227,000 + Bonus. Ready to lead at the highest level of hospitality? Din Tai Fung, one of the world’s most celebrated and consistently excellent dining brands, is seeking a Sr. Director of Front of House Operations to own the guest experience, culture, and performance across 5-7 high-volume restaurants. This is a field-first, leader-of-leaders role where you’ll coach and develop top-tier General Managers, shape the operational culture of multi-million dollar locations, and drive results where excellence isn’t aspirations - it’s the standard. If you thrive in high-performance environments and are ready to make your mark on one of the most iconic restaurant brands in the world, we want to hear from you.
Din Tai Fung is a globally recognized, family-owned restaurant brand founded in 1972, internationally renowned for its iconic Xiao Long Bao. With over 165 locations worldwide and continued growth across North America, we are committed to delivering exceptional quality, authentic flavors, and world-class hospitality.
Responsibilities
- Serve as the primary coach and accountability partner for General Managers, providing real-time feedback, structured development, and ongoing performance support.
- Drive a strong, FOH-led culture by owning the full talent lifecycle and ensuring teams are engaged, aligned, and guest-ready.
- Own the guest experience as a core KPI by setting hospitality standards and ensuring consistent, high-quality execution across all locations.
- Ensure all restaurants meet service, cleanliness, and staffing standards by identifying gaps, solving root causes, and driving accountability.
- Own the P&L across your portfolio, partnering with GMs to deliver against sales, labor, and EBITDA targets, and providing weekly updates to the VP of Operations.
- Partner with Facilities, People & Culture, and other teams to support restaurant performance and company-wide initiatives.
- Ensure full compliance with all
for prose. Remove boilerplate: EEO, legal, etc. Also remove "NOTE: This job description..." etc. Also remove "Applicant must be 18 years..." etc. Also remove "Equal Opportunity Employer" etc. Also remove "U.S. Employment Eligibility" etc. Also remove "Location:" maybe we can incorporate location into a short paragraph? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Location and compensation are metadata; we can include them in a short
maybe under an "About the role" heading? But we should only include sections when posting has real specific content. We have content for responsibilities, qualifications, benefits, about us, maybe "What You'll Bring" could be part of qualifications or separate section like "What You'll Bring". Could treat as "What You'll Bring" as a section heading? It's not in the list of allowed headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It seems we should limit to those headings. So we need to map content to those headings. "About the role" could include intro, location, compensation. "Responsibilities" for key responsibilities. "Qualifications" for qualifications and what you'll bring? Possibly "Skills" for skills? But we have qualifications list; we could put qualifications under Qualifications heading. "What You'll Bring" could be part of Qualifications or Skills. "Additional Requirements" could be part of Qualifications or maybe under Requirements? There's no separate heading for additional requirements; we could incorporate into Qualifications or Requirements. "Benefits & Perks" under Benefits. "About Us" maybe under About the role? Or we could create a separate section? Not in list; maybe we can omit or put under About the role as a brief description. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role (including location, compensation, intro, about us), Responsibilities, Qualifications, Benefits. That's four sections.
We must not include Pay or Schedule sections unless posting actually states them. Compensation is stated: $162,000 - $227,000 + Bonus. That's pay info. Should we include a Pay section? The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state compensation, so we could include a Pay section. However we also have Benefits section. Could we combine Pay and Benefits? The instruction says prefer few substantive sections; we could have a "Compensation & Benefits" section but not in allowed headings list. Allowed headings include Pay and Benefits separately. We could include both Pay and Benefits sections. But we also have About the role, Responsibilities, Qualifications. That's many sections. Maybe we can combine Pay into About the role or Qualifications? The instruction says never create Pay/Schedule/Benefits sections unless posting actually states them. It does state compensation, so we could create a Pay section. But we also have benefits stated, so we could create a Benefits section. However we want few substantive sections; maybe we can put compensation in About the role as a short paragraph, and benefits as a Benefits section. That's two sections plus Responsibilities and Qualifications = four sections. That's okay.
We must not repeat job title as heading. We'll not.
We need to output only HTML fragment, no /, no markdown fences.
Let's craft:
About the role
Location: Southwest Region (AZ + CA). Compensation: $162,000 - $227,000 + Bonus. Ready to lead at the highest level of hospitality? Din Tai Fung, one of the world’s most celebrated and consistently excellent dining brands, is seeking a Sr. Director of Front of House Operations to own the guest experience, culture, and performance across 5-7 high-volume restaurants. This is a field-first, leader-of-leaders role where you’ll coach and develop top-tier General Managers, shape the operational culture of multi-million dollar locations, and drive results where excellence isn’t aspirations - it’s the standard. If you thrive in high-performance environments and are ready to make your mark on one of the most iconic restaurant brands in the world, we want to hear from you.
Din Tai Fung is a globally recognized, family-owned restaurant brand founded in 1972, internationally renowned for its iconic Xiao Long Bao. With over 165 locations worldwide and continued growth across North America, we are committed to delivering exceptional quality, authentic flavors, and world-class hospitality.
Responsibilities
- Serve as the primary coach and accountability partner for General Managers, providing real-time feedback, structured development, and ongoing performance support.
- Drive a strong, FOH-led culture by owning the full talent lifecycle and ensuring teams are engaged, aligned, and guest-ready.
- Own the guest experience as a core KPI by setting hospitality standards and ensuring consistent, high-quality execution across all locations.
- Ensure all restaurants meet service, cleanliness, and staffing standards by identifying gaps, solving root causes, and driving accountability.
- Own the P&L across your portfolio, partnering with GMs to deliver against sales, labor, and EBITDA targets, and providing weekly updates to the VP of Operations.
- Partner with Facilities, People & Culture, and other teams to support restaurant performance and company-wide initiatives.
- Ensure full compliance with all health, safety, labor, and operational regulations across all locations.
Qualifications
- 7+ years of multi-unit restaurant leadership experience with a strong FOH focus
- 2+ years directly developing General Managers
- Strong track record of delivering P&L results and operational performance
- Skilled coach who builds high-performing, accountable teams; experience with succession planning and formal talent development frameworks
- Strong communicator with demonstrated ability to influence senior and executive leadership
- Experience implementing systems and process improvements across multiple locations
- Strong business acumen and ability to analyze performance data
- Proficient in Google Workspace and Microsoft Suite
- Preferred: Bachelor’s degree or equivalent experience
- Preferred: Experience in full-service, high-volume dining environments
- Preferred: Experience leading FOH operations specifically
What You’ll Bring
- A passion for hospitality and delivering exceptional guest experiences
- A leadership style rooted in accountability, development, and collaboration
- The ability to operate at scale while maintaining attention to detail
- A mindset focused on continuous improvement and operational excellence
Additional Requirements
- Ability to travel frequently and spend the majority of time in the field
- Flexibility to work evenings, weekends, and holidays as needed
- Ability to operate in fast-paced, high-volume restaurant environments
Benefits
- Competitive compensation and bonus eligibility
- Medical, dental, vision, and life insurance
- 401(k) with company match
- Paid time off and wellness days
- Employee meal discounts
- Opportunities for growth and internal promotion
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have Skills section for What You’ll Bring and Additional Requirements. That would reduce sections.
Let's restructure:
- About the role (intro, location, compensation, about us)
- Responsibilities
- Qualifications (core qualifications)
- Skills (What You’ll Bring + Additional Requirements)
- Benefits
That's 5 sections.
We must not include Pay section; compensation is in About the role.
We must not include Schedule section.
Now craft HTML.
Check for any boilerplate: we removed EEO, legal, note, etc.
Make sure we preserve all substantive information: we have location, compensation, intro, responsibilities list, qualifications list, what you'll bring, additional requirements, benefits list, about us.
We need to ensure we didn't miss any responsibility: we captured all 7 bullet points.
Qualifications: we captured the required qualifications and preferred ones.
What You’ll Bring: we captured four bullets.
Additional Requirements: three bullets.
Benefits: we captured six bullets.
Now ensure we didn't include any filler like "commensurate with experience". Not present.
Now output HTML.
Let's write:
About the role
Location: Southwest Region (AZ + CA). Compensation: $162,000 - $227,000 + Bonus. Ready to lead at the highest level of hospitality? Din Tai Fung, one of the world’s most celebrated and consistently excellent dining brands, is seeking a Sr. Director of Front of House Operations to own the guest experience, culture, and performance across 5-7 high-volume restaurants. This is a field-first, leader-of-leaders role where you’ll coach and develop top-tier General Managers, shape the operational culture of multi-million dollar locations, and drive results where excellence isn’t aspirations - it’s the standard. If you thrive in high-performance environments and are ready to make your mark on one of the most iconic restaurant brands in the world, we want to hear from you.
Din Tai Fung is a globally recognized, family-owned restaurant brand founded in 1972, internationally renowned for its iconic Xiao Long Bao. With over 165 locations worldwide and continued growth across North America, we are committed to delivering exceptional quality, authentic flavors, and world-class hospitality.
Responsibilities
- Serve as the primary coach and accountability partner for General Managers, providing real-time feedback, structured development, and ongoing performance support.
- Drive a strong, FOH-led culture by owning the full talent lifecycle and ensuring teams are engaged, aligned, and guest-ready.
- Own the guest experience as a core KPI by setting hospitality standards and ensuring consistent, high-quality execution across all locations.
- Ensure all restaurants meet service, cleanliness, and staffing standards by identifying gaps, solving root causes, and driving accountability.
- Own the P&L across your portfolio, partnering with GMs to deliver against sales, labor, and EBITDA targets, and providing weekly updates to the VP of Operations.
- Partner with Facilities, People & Culture, and other teams to support restaurant performance and company-wide initiatives.
- Ensure full compliance with all