Regional Director of Operations

About the role

The Regional Director of Operations provides strategic leadership and operational oversight for Pacific Mobile Structures' Pacific Northwest Region, including the Seattle, Chehalis, Spokane, Pasco, Portland, and Boise branch locations. This role is accountable for regional operational performance, profitability, safety, asset readiness, customer satisfaction, quality execution, and leadership development.

Responsibilities

• Provide leadership, direction, and accountability for all operational activities throughout the Pacific Northwest Region.
• Establish operational objectives and performance expectations for branch leadership teams.
• Drive consistency in operational and administrative procedures, workflows, and execution standards across all locations.
• Review current operational scorecards and metrics to determine whether they are driving the right branch behaviors, priorities, and results.
• Ensure branch operations align with company strategic goals and initiatives.
• Foster a culture of accountability, continuous improvement, collaboration, and operational excellence.
• Work and partner closely with Sales leadership to meet and exceed customer timing expectations on rental asset deliveries.
• Promote healthy branch L-10 disciplines and assess whether IDS is identifying and resolving the right operational issues with accurate To-dos, clear ownership, and consistent follow-through.
• Assess Branch Operations Managers for effectiveness, elevate role expectations, and provide recommendations related to development, succession, accountability, and role fit.
• Serve as a key contributor to both the Operations Leadership Team and Regional Management Team.

Requirements

• Proven track record of leading and managing multiple branches.
• Experience in fleet management, asset refurbishment, and facility maintenance.
• Strong financial acumen and ability to manage profit and loss responsibilities.
• Excellent interpersonal and communication skills, with the ability to work collaboratively with various departments.
• Ability to develop and implement operational strategies and processes.
• Strong leadership skills, including the ability to coach and mentor team members.
• Knowledge of DOT regulations and compliance.
• Experience with quality control and operational excellence initiatives.

Qualifications

• Bachelor's degree in Business Administration, Engineering, or a related field.
• Minimum of 10 years of relevant experience in operations management, preferably in the construction or mobile equipment industry.
• Experience in managing multiple branches and overseeing operations in a fast-paced environment.
• Strong knowledge of industry standards, regulations, and best practices.
• Ability to work independently and as part of a team.

Skills

• Strategic thinking and problem-solving.
• Financial analysis and budgeting.
• Leadership and team management.
• Operational process improvement.
• Customer service and relationship management.
• Compliance and regulatory knowledge.

Benefits

• 7.5 Paid Holidays plus 2 additional Floating Holidays.
• Competitive Paid Time Off (PTO) Program.
• Medical, Dental, and Vision coverage options.
• 8 hours of Volunteer Time per year.
• 401(K) Retirement Benefits with Company Match.
• Exercise Subsidy Plan, equal to $25 per month.
• Quarterly Wellness Incentives.
• Safety and Values Recognition Programs.
• Years of Service Recognition.
• Employee Development & Training.
• Drug-Free, Safety-Focused Environment.

Pay

$120,000 - $140,000 base salary range.

Schedule

Full-time position.