Regional Director of Operations

About the Role

Enable Dental is redefining how dental care is delivered by providing comprehensive mobile dental services directly to patients in assisted living facilities, skilled nursing facilities, PACE programs, and other community‑based settings. Through innovative mobile healthcare technology and an exceptional clinical team, the organization improves oral health outcomes and enhances quality of life for thousands of patients who otherwise face barriers to care. As one of the fastest‑growing mobile healthcare organizations in the region, Enable Dental builds a high‑performance culture centered on operational excellence, accountability, innovation, compassionate patient care, team collaboration, and continuous improvement.

As the Regional Director of Operations for the Texas region, you will serve as the senior operational leader overseeing multiple markets and Clinical Team Managers. You will be responsible for regional operational performance, growth initiatives, team leadership, client relationships, and overall execution. This role combines executive‑level strategy with hands‑on operational leadership in a fast‑paced, high‑growth environment. You will build infrastructure, develop high‑performing leaders, influence company growth, and create scalable operational excellence across Texas markets. The position requires regular travel throughout Texas and candidates must reside in Texas, with primary travel regions including Dallas, Austin, Houston, San Antonio, and Lubbock.

Responsibilities

• Lead Regional Performance – own regional operational performance, including revenue growth, labor management, gross margin, and operational efficiency
• Establish and drive accountability through KPIs, dashboards, reporting, and structured operating rhythms
• Ensure consistent execution and performance standards across all markets
• Monitor regional trends and proactively implement performance improvement initiatives
• Develop & Lead Clinical Team Managers – directly coach, mentor, and develop Clinical Team Managers
• Build a culture of ownership, accountability, and data‑driven decision making
• Conduct regular one‑on‑one meetings, business reviews, and performance evaluations
• Support leadership development and succession planning across the region
• Drive Operational Excellence – implement scalable operational best practices across multiple markets
• Identify and remove barriers impacting scheduling, staffing, logistics, productivity, and patient experience
• Improve operational workflows and cross‑functional coordination
• Ensure consistent execution of company policies, procedures, and service standards
• Accelerate Growth & Expansion – execute regional growth strategies focused on provider productivity, visit volume, and market penetration
• Support successful launches, ramp‑ups, and integration of new Texas markets
• Partner with internal teams to improve operational execution and business development initiatives
• Drive operational readiness during periods of rapid expansion
• Strengthen Strategic Partnerships – serve as an executive liaison for key client relationships, including PACE programs and facility partners
• Resolve escalations and operational concerns in partnership with cross‑functional leadership
• Maintain strong client satisfaction, retention, and long‑term partnership growth
• Ensure operational alignment that supports exceptional service delivery
• Stay Connected to the Field – maintain a strong presence within regional markets through regular travel and site visits
• Observe field operations and provide real‑time coaching and support
• Reinforce operational standards, leadership expectations, and company culture
• Conduct routine operational reviews and team check‑ins across markets

Qualifications

• Required Experience: 12+ years of experience in multi‑site healthcare or service operations leadership
• Required Experience: 7+ years of people management experience
• Required Experience: Proven success managing regional or multi‑market operations with $5M+ P&L responsibility
• Required Experience: Strong financial acumen including budgeting, forecasting, margin management, and operational analysis
• Required Experience: Demonstrated success scaling operations in a high‑growth or rapid‑expansion environment
• Required Experience: Ability to lead through influence, accountability, and performance management
• Required Experience: Strong problem‑solving, organizational, and decision‑making skills
• Required Experience: Excellent communication and leadership presence across all organizational levels
• Preferred Qualifications: Mobile healthcare operations experience strongly preferred
• Preferred Qualifications: Bachelor’s degree preferred; significant applicable leadership experience may be considered in lieu of degree
• Preferred Qualifications: MBA or Master’s in Healthcare Administration is a plus

Pay

Competitive base salary range of $95,000–$105,000, with a lucrative performance‑based bonus structure that brings total target compensation to approximately $140,000 annually.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) with Company Percentage Match
• Short‑Term Disability (STD) Insurance
• Long‑Term Disability (LTD) Insurance
• Company‑Paid Life Insurance
• Generous Paid Time Off (PTO)
• Nine (9) Paid Major Holidays