Regional Director of Nursing & Clinical Operations (Mesa Region)
Position Overview
We are seeking a strategic and results-driven Director of Clinical Operations (Mesa Region) to join the Peaks Healthcare team and play a vital role in driving clinical excellence across our Skilled Nursing Facilities.
Key Responsibilities
Leadership Model clinical confidence and accountability across all levels of the organization
Identify clinical development opportunities for regional clinicians and facility personnel
Apply problem-solving and root cause analysis skills to resolve complex clinical concerns
Articulate and champion the clinical vision and standards of excellence
Support and facilitate Peaks Healthcare core values, practice standards, and code of conduct
Establish priorities to leverage resources proactively and avoid crisis situations
Staff Training and Development
Identify facility strengths and clinical development needs; mentor and develop co-worker and facility clinical leadership in staffing, survey readiness, quality management, and customer service
Collaborate with interdisciplinary teams to identify educational needs and communicate them to appropriate departments
Participate in training programs to meet organizational needs and ensure training consistency
Clinical Operations
Use standard company reports and tools to monitor contract labor, open positions, supply costs, PPD, and other indicators to analyze trends and meet budget expectations
Monitor staffing ratios to validate compliance with company, state, and federal requirements
Collaborate with Clinical Reimbursement to ensure documentation adequacy for medical necessity and reimbursement compliance
Train and direct leadership on survey process management; ensure facility team competency with survey management and implement corrective plans when weaknesses are identified
Oversee Risk Management reporting, ensuring high-risk events and reportable occurrences are communicated and submitted in accordance with State and Federal requirements
Partner with the Clinical Director of Pharmacy Services on pharmacy initiatives; maintain current knowledge of regulations and communicate changes to the appropriate leaders
Continuous Quality Improvement
Communicate regularly with the Leadership Team regarding facility and regional quality and operational concerns
Identify trends and collaborate to implement solutions; monitor effectiveness and sustain improvement
Validate facility site visits are completed, analyze results, conduct root cause analysis, and provide timely feedback with recommended changes
Utilize quality management reports (QIQM, Event Management, and other tools) to proactively evaluate and manage operational systems
Monitor and validate survey trends to manage resident care delivery and sustain substantial compliance
Qualifications
Registered Nurse (RN) license required
5–8 years of clinical experience in Long Term Care/Skilled Nursing Facilities
Working knowledge of long-term care clinical and operational systems, including reimbursement regulations, nursing practices, and federal/state regulatory requirements
Strong analytical skills with the ability to understand financial systems and budgetary management
Ability to travel by car and plane, including overnight stays, as needed; frequent travel throughout the State of New Mexico expected
Benefits
Competitive pay
401K
Health, dental, and vision insurance
Paid Time Off (PTO)
Supportive and collaborative work environment
About Us
We are a growing company with a team of dedicated regional Directors and Consultants working closely together to consult with Skilled Nursing Facilities throughout Wyoming. More than a workplace, we are a team built on our Core Values—Humility, Dedication, Compassion, Excellence, and Accountability—committed to making a meaningful difference in the lives of our residents every day. We foster a supportive environment where employees are valued and empowered to succeed—professionally and personally.