Regional Director of Dental Operations

About the role

The Regional Director of Operations (RDO) will focus on implementing effective strategies and executing operational tactics in the Houston region to enhance practice level performance and growth.

Responsibilities

• Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices
• Provide oversight, strategic guidance, and operational support to dental practices across the assigned region (Houston)
• Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes
• Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis
• Review practice trends and performance objectives on a regular basis, including a monthly operational review, with a goal of increasing practice revenue and EBITDA over time
• Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Chief Operating Officer (COO)
• Collaborate with each practice within the region to help resolve operational issues
• Contribute to the creation of Star Dental Partners’ policies & procedures and best practices to help the organization scale effectively

Requirements

• High school diploma required; Bachelor's degree preferred
• Minimum 3 years of regional dental operations management experience required
• P&L responsibility and experience with budget management, personnel management, and team building
• Highly organized and detail-oriented work ethic
• Ability to work collaboratively with all team members, both at the practice level and Support Center
• Excellent written, verbal, and interpersonal communication skills
• Demonstrates a sense of urgency and works well under pressure
• Self-motivated and goal-oriented, with the initiative to work independently
• Strong ability to prioritize, multi-task, and meet deadlines
• Demonstrates integrity, responsibility, accountability, and a high level of professionalism
• Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook)
• Ability to travel frequently, 60 percent or more
• Located in the Houston, Texas metropolitan area with proximity to a major airport

Qualifications

Highly organized and detail-oriented work ethic

Ability to work collaboratively with all team members, both at the practice level and Support Center

Excellent written, verbal, and interpersonal communication skills

Demonstrates a sense of urgency and works well under pressure

Self-motivated and goal-oriented, with the initiative to work independently

Strong ability to prioritize, multi-task, and meet deadlines

Demonstrates integrity, responsibility, accountability, and a high level of professionalism

Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook)

Ability to travel frequently, 60 percent or more

Located in the Houston, Texas metropolitan area with proximity to a major airport

Skills

• Microsoft Office Suite (Word, Excel, PPT, Outlook)

Benefits

• Standard full time benefits including medical, dental, vision, and life insurance
• Adequate paid time off (PTO)
• 401(k) plan

Pay

Competitive compensation package inclusive of base salary, annual performance bonus, and incentive equity

Schedule

Full-time position