Regional Director of Community Engagement and Experience

ESSENTIAL FUNCTIONS

• Lead Community Life, Wellness & Memory Care Strategy
• Ensures programs reflect a person-centered, holistic wellness approach
• Integrates engagement and wellness into the overall resident experience
• Create opportunities for and sources volunteers
• Drive Program Excellence & Consistency
• Establishes standards and ensures consistent execution of high-quality programming
• Maintains compliance with regulatory standards
• Ensure quality, compliance & operational alignment
• Lead, Develop & Support Teams
• Provides direction, guidance, and development to leaders and teams
• Supports facility leadership with talent strategies
• Fosters a culture of accountability, collaboration, and service excellence

EXPECTATIONS

• Demonstrates and maintains a positive, professional manner
• Manages time efficiently and effectively
• Provides leadership as a role model to promote a team approach
• Collaborates and participates in policy creation and problem-solving

JOB SPECIFICATION SHEET— Regional Director of Community Engagement & Experience

• Education: Bachelor’s degree in Therapeutic Recreation, Recreation Therapy, Gerontology, or related field
• Experience: 2 plus years of experience in senior living, senior services or serving special needs populations with experience supporting memory care and/or dementia focused programming
• Mental: Excellent communication, comprehension, and interpersonal skills; ability to speak, read, write and understand English; ability to make self-understood
• Skills: Good computer skills with basic professional computer software; capacity for learning new software systems; self-directed with excellent organizational skills; ability to manage tasks and assignments concurrently; successful leader in complex environments; strong motivational skills and high emotional intelligence quotient (EQ)
• Licensure: Current Certified Therapeutic Recreation Specialist (CTRS) required