Regional Director of Clinical Operations

Responsibilities

• Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
• Participates in operational planning and budgeting.
• Provides guidance and counseling to Manager of Clinical Services to assist them in continually improving all aspects of hospice care services, provided through organization personnel.
• Aids Manager of Clinical Service in managing clinical teams and planning.
• Assists in the assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
• Aids the Administrator in the preparation and administration of the organization's budget.
• Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses.
• Evaluates performance of Manager of Clinical Service.
• Aids the Manager of Clinical Services to develop skills and techniques in evaluating the performance of clinicians.
• Hires, evaluates, and terminates organization personnel.
• Works with the Manager of Clinical Services to conduct annual evaluations on clinicians, or more frequently if indicated.
• Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops, implements and evaluates the orientation program for new organization personnel.
• Responsible for orientation of new organization personnel, directly or delegated.
• Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
• Aids in the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews.
• Responsible for the quality and safe delivery of hospice services provided through the Organization.
• Develops, recommends, and administers Organization policies and procedures.
• Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the CHAP Home Care standards.
• Stays informed about changes in the field of nursing and hospice care; shares information with appropriate organization personnel.
• Promotes hospice referrals in the health care community.
• In the absence of the Administrator, the Regional Director of Clinical Services will become the acting Administrator and will be vested with authority to act in behalf of the Administrator.
• Performs other duties as assigned.

Qualifications

• Registered Nurse with current licensure to practice professional nursing in the state.
• 2+ years’ experience of demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organizational requirements and is in good working order.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.
• Ability to pass DHS background study.
• Preferred Bachelor’s degree in Nursing from an accredited program by the National League for Nursing strongly preferred. Master’s degree preferred.