Regional Director of Clinical Education

About the role

The Regional Director of Clinical Education supports and educates on compliance, organizational policies and procedures, and federal and state regulatory requirements to assigned branches. This position leads branches through quality initiatives and quality assurance activities.

Responsibilities

• Aid with education and monitor adherence with internal and external survey plans of correction.
• Coordinate with relevant area, regional, and corporate staff, including Medical Directors/Hospice Physicians, Clinical Managers, Executive Directors, Area Vice Presidents of Operations, and Administrators on a regular basis.
• Lead initiatives to drive clinical excellence by conducting education on key performance topics.
• First responder to external complaint surveys.
• Assist with the proper handling and resolution of any complaints from patients, families, and the public.
• Participate in the organization's quality assessment and performance improvement program activities.
• Perform other duties as assigned.

Requirements

• RN degree required; bachelor’s degree in nursing preferred.
• Two years previous managerial experience, with three years in Hospice/Home Health service industry, is preferred.
• Familiarity with state and federal guidelines and regulations.

Qualifications

• Specialized Knowledge/Skills: Familiarity with state and federal guidelines and regulations; ability to work with confidential information; well organized and confident to work independently, but a team player; ability to communicate clearly to remote field, mid-level, and executive staff; exercise professional judgement and demonstrate good problem-resolution skills; very comfortable working with multiple online and computer applications; ability to balance multiple tasks and manage conflicting priorities; strong follow-up skills.

Skills

• Intermediate Excel skills.
• Basic PowerPoint skills.
• Experience reviewing data in electronic systems.
• Experience with HomeCare-HomeBase preferred.

Benefits

• Competitive Pay.
• 401(k) with Company Match.
• Career Advancement Opportunities.
• National & Local Recognition Programs.
• Teammate Assistance Fund.
• Additional Full-Time Benefits:
• Medical, Dental, Vision Insurance.
• Generous Paid Time Off + 7 Paid Holidays.
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care).
• Education Support & Tuition Assistance.
• Company-paid Life & Long-Term Disability Insurance.
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC).