Regional Director - Delaware

Benefits

• Medical, Vision, Dental, Life, and Supplemental Insurance with generous employer contributions
• 401(k) with company match
• Competitive salary plus performance-based bonus potential
• Safe, professional work environment
• Employee discounts
• Strong career growth opportunities – we promote from within

Qualifications

• 3–5+ years of leadership experience (multi-unit experience strongly preferred)
• Proven success driving sales and operational performance
• Results-oriented with a track record of holding yourself and others accountable
• Passion for developing people and building strong, positive culture
• Ability to manage multiple locations and priorities effectively
• Strong communication, organization, and leadership skills
• Comfortable working in a fast-paced, high-volume environment
• A fast learner with a positive, solutions-oriented mindset
• Strong critical thinking and problem-solving skills

Responsibilities

• Lead and support multiple spa locations, ensuring exceptional client experiences across the region
• Act as the primary escalation point for client concerns and ensure timely resolution
• Oversee and manage regional operations, including performance, staffing, and overall business health
• Drive spa sales performance and regional profitability through P&L ownership and analysis
• Recruit, hire, train, and develop high-performing General Managers and spa leaders
• Coach, monitor, and hold teams accountable to performance goals and KPIs
• Support membership growth, sales strategy, and execution across all locations
• Partner with GMs to maximize appointment books and optimize staffing
• Execute marketing initiatives, grassroots efforts, and community outreach to drive traffic and brand awareness
• Support new spa openings, acquisitions, and integration of new locations
• Handle administrative responsibilities including reporting, payroll oversight, inventory, and operational expenses