Regional Director

About the role

The California Director leads the execution of high-quality programs and oversees a team of Area Managers to ensure program fidelity and operational excellence. This role is crucial for maintaining contract retention and achieving revenue goals.

Responsibilities

• Lead a team of Area Managers to ensure effective implementation and management of ELOP programs at the site level, maintaining alignment with organizational standards and program fidelity statewide.
• Participate in appropriate Expanded Learning Program meetings and activities sponsored by the California Department of Education (CDE) and the After School Regional Lead system, ensuring AlphaBEST is actively represented and engaged across the system of support.
• Set clear performance expectations for team members and hold them accountable for achieving program goals and adhering to organizational standards.
• Foster the growth of leadership capabilities among Area Managers by providing targeted coaching, mentoring, and professional development opportunities.
• Recruit, hire, train, and supervise Area Managers, ensuring they have access to ongoing training and developmental resources.
• Ensure that program implementation and support is of excellent quality and in alignment with AlphaBEST's program design and contractual obligations with district partners.
• Deploy technical assistance and support to field operations, addressing challenges and optimizing program effectiveness and compliance with quality standards.
• Work with internal departments to communicate contract changes and effectively manage resources including staffing, training, and finance to support program needs.
• Ensure implementation of strategic plans for program delivery, including setting objectives, monitoring progress, and making data-driven adjustments as needed.
• Hold Area Managers accountable to using metrics and feedback to identify areas for improvement and implement necessary changes to enhance program quality.
• Ensure compliance with all relevant federal, state, and local laws, regulations, policies, and contractual obligations related to ELOP implementation and management. Proactively identify and mitigate risk.
• Implement and monitor performance improvement plans for underperforming team members, providing support and resources as needed to facilitate success.
• Visit program sites regularly throughout California to maintain program quality, licensing standards, and customer satisfaction.
• Develop, recommend, and implement regional policies and procedures to drive maximum enrollment across the state.
• Partner with senior leadership to sustain and deepen customer experience statewide.
• Serve as the primary point of contact for District Liaisons, managing day-to-day program and operational activities and ensuring smooth communication and coordination.
• Participate in contract negotiations with the Partner and Customer Success team, managing relationships with existing district and charter partners to ensure favorable terms and successful renewals.
• Build strong, long-term partnerships with school administrators and district leaders across California.

Requirements

• Bachelor's degree (BA/BS) in Education, Business Administration, or related field; master's degree preferred.
• Minimum 6 years of experience in education, expanded learning, and/or nonprofit sectors.
• Minimum of 3 years leading contract negotiations and driving business growth goals.
• At least 4 years of management experience with a demonstrated record of effectively leading regional or multiple teams, with outcomes-based performance overseeing 300+ staff.
• Deep ELO-P operational knowledge: direct experience implementing and running California's Expanded Learning Opportunities Program mandates.
• Experience developing and executing local strategic plans aligned with broader organizational goals.
• Budget management experience overseeing budgets of $10 million or more.
• Strong performance-driven leadership skills with the ability to inspire and motivate teams to exceed tactical and strategic objectives.
• Entrepreneurial spirit with the ability to develop industry relationships; socially adept with high emotional intelligence.
• Ability to communicate sensitive and confidential information to various stakeholders and identify solutions with a sense of urgency.
• Must reside in a California metro area with proximity to a major airport and be available for regular statewide travel.

Qualifications

• Maintain the highest degree of confidentiality in all matters.
• Comply with all AlphaBEST organizational policies and procedures.
• Proficient with Microsoft Office Suite, Outlook, and Teams.
• Experience with Salesforce or similar CRM preferred.

Benefits

• Comprehensive benefits package: medical, dental, vision, life insurance, 401(k), paid leave, and long-term disability.
• Bonus program based on regional financial performance and quality outcomes.

Pay

$100,000 - $105,000 per year

Schedule

This is a remote position requiring regular travel to sites throughout CA.