Regional Customs Compliance Manager

Job Description

At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions. We have an opportunity for a Regional Customs Compliance Manager, Americas, to join our team.

About the Role

You will be responsible for directing and maintaining our commitment to all aspects of global compliance in the region, with the main focus on customs and import/export compliance. The region comprises North and South America and includes LATAM. Most of the role will be devoted to the States, but the role also supports our operations in Mexico and our business activities elsewhere in the Americas.

Responsibilities

• Lead the governance of Harmonized Tariff Schedule (HTS/HS) classification to ensure accuracy, consistency, and defensibility across a regional environment.
• Research and assist with classification determinations, rulings, and documentation; establish standard work, controls, and training to address current classification support gaps.
• Ensure customs processes and procedures are appropriate for the risk and complexity of the company and that they are effectively implemented and followed.
• Drive strategies and standard work to manage trade remedy tariffs (e.g., Section 301/232, IEEPA), including exclusion applications, duty drawback, post-summary corrections, tariff engineering, and other recovery opportunities.
• Build and sustain audit-ready documentation and recordkeeping practices that meet regulatory requirements and internal policies.
• Conduct risk-based assessments and audits; drive corrective actions and continuous improvement across sites and functions.
• Maintain accurate import/export records, including use of government portals.
• Develop and maintain Export Control Classification Program, especially taking into account EAR requirements.
• Ensure existing processes to identify and mitigate sanctioned country/party risk are implemented and followed at all in-region sites, even taking into account OFAC guidelines.
• Provide guidance to employees concerning applicable export controls and sanctions requirements and obligations.
• Partner with IT and business teams on ERP/SAP GTS integration projects to embed trade compliance controls within core systems.
• Define business requirements, test solutions, and operationalize standard work for integrated tools, train users, and drive adoption.
• Provide support, advice, and training regarding maquiladora structures and related activities in Mexico.
• Manage or oversee import/export shipments for the region, including drafting commercial documents, customs filings, licenses, and optimizing transportation with respect to cost and transit time.
• Drive a strong compliance culture, ensuring trade compliance planning and strategies are linked to the corporate vision.
• Draft standard operating procedures and develop and implement a risk-based approach to all areas of customs compliance, working side-by-side with trade compliance managers and cross-functional teams.
• Provide training and support the business for all trade compliance-related matters.

Qualifications

• Bachelor’s degree required.
• 5+ years of relevant experience, including experience with maquiladora structures and with Section 301/232 and IEEPA import procedures.
• Knowledgeable on customs regimes, FTA qualification, HTS classification, origin, valuation, export controls (EAR), and sanctions programs (including but not limited to those maintained by the U.S.).
• Proficient in MS Word, Excel, PowerPoint, Outlook, Visio.
• Experience with ERP/SAP GTS and trade compliance integrated tools is highly preferred.
• Possess a high energy level and strong work ethic with a commitment to continuous improvement in a dynamic and changing environment that strives to exceed expectations.
• Strong operational excellence including the balancing of short and long-term business needs.
• Strong communication skills (written and verbal) in English. Fluency in Spanish is a plus.
• Possess the drive to quickly gain knowledge and understanding of company policies and procedures.
• Able to travel, both domestically and internationally.

Benefits

This position may be eligible for other forms of compensation such as, annual incentive bonus. Benefits As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.