Compliance Team Manager - Customs & Trade (Americas Region)

Primary Responsibilities

• Manage the regional team—yourself, a compliance expert and advisor, plus several indirect compliance stakeholders—overseeing day-to-day compliance operations.
• Foster an open, constructive, and proactive team spirit across the Americas region.
• Hire, coach, and appraise team members to ensure a positive, performant culture reflecting TVH’s values.
• Translate applicable regional regulation and global compliance frameworks (e.g. Customs & Trade, Product) into implementable regional policies and procedures.
• Act as the regional authority and key point of contact for complex compliance requirements and cases, providing solution-oriented advice to stakeholders.
• Ensure timely escalation, both in the Americas region and within the Assurance function.
• Identify, investigate, and report on compliance requirements, risks, findings and trends (e.g. C-TPAT, Export Control, Origin Management).
• Identify bottlenecks in current governance and implement improvements to ensure TVH conducts business effectively, efficiently and with integrity.
• Suggest and support in building and strengthening Americas processes and controls to reduce compliance risk.
• Participate in and coordinate specific projects, ensuring compliance parameters are met from definition to delivery.
• Actively promote compliance awareness across all levels of the Americas organization.

Required Skills

• Minimum of 5 years in international trade and compliance.
• Deep knowledge of customs regulations, internal controls, risk management, and monitoring techniques.
• Credit card processing license and/or experience with product compliance is considered a plus.
• Proficient in the use of the Google Suite and able to quickly adapt to global compliance reporting tools and global trade management tools.
• Solution-oriented mindset—you don’t just find problems, you come up with simple solutions to complex regulatory hurdles.
• Exceptional interpersonal skills with the ability to report US metrics clearly and respectfully to America leadership and global Assurance leadership in Belgium.
• Proven ability to manage overlapping priorities in a fast-paced, deadline-driven environment.