Regional Contents Consultant

Role & Responsibilities

• Conducts on-site inspections and field assessments of affected contents and business personal property.
• Develops and oversees detailed physical inventories, including photographs, descriptions, quantities, and condition documentation.
• Evaluates contents for restoration versus total loss and provides recommendations regarding salvageability and replacement.
• Reviews and analyzes inventories, estimates, invoices, receipts, photographs, and other supporting claim documentation.
• Performs RCV/ACV valuation, inventory verification, reconciliation, and estimate or invoice audits.
• Supports total-loss inventory recreation when contents are destroyed, disposed of, or unavailable for inspection.
• Manages field operations and project workflows on large and complex contents assignments.
• Prepares preliminary reports, ROM assessments, inventories, valuation reports, and other client deliverables.
• Communicates regularly with clients, adjusters, insureds, contractors, restoration vendors, and other project stakeholders.
• Ledes client meetings and provides regular updates regarding assignment scope, timelines, findings, and deliverables.
• Cooordinatess with YA's internal Contents and Valuation teams to ensure accurate, timely, and defensible work products.
• Provides technical oversight, mentorship, and quality control review of junior consultant work product.
• Maintains organized job files, documentation, correspondence, and project records.
• Supports litigation matters, pre-loss assessments, and business development initiatives as needed.

Qualifications

• 7–10 years of relevant contents restoration, contents consulting, property insurance, project management, or large-loss experience.
• Strong understanding of contents and business personal property claims, including inventory development, restoration processes, and total-loss evaluation.
• Experience conducting physical inventories and documenting complex residential and commercial contents losses.
• Knowledge of Replacement Cost Value (RCV), Actual Cash Value (ACV), depreciation, and market-based valuation methodologies.
• Experience reviewing restoration estimates, invoices, receipts, inventories, and supporting claim documentation.
• Strong Microsoft Excel skills and experience working with high-volume inventory and valuation data.
• Strong written and verbal communication skills.
• Demonstrated ability to independently manage assignments, timelines, and client expectations.
• Ability to travel is required, including deployment to large-loss and complex assignments.