Regional Compliance Manager: East Coast

About the role

The Regional Compliance Manager owns operational compliance for our East Coast operations. New York today, New Jersey next. Reports to the General Counsel.

Responsibilities

• SOP Authorship and Operational Execution
• Author and maintain all East Coast SOPs covering METRC operations, receiving, intake, transfers, storage, destruction, returns, inspections, incident response, and driver conduct
• Translate the Head of GR’s policy memos into specific SOP updates and training as new regulations and emergency rules take effect
• Maintain a regional compliance calendar (renewals, audits, training, inspection windows) with 30+ days of forward visibility
• Sign off on partner onboarding decisions where compliance is the gating factor
• METRC and Seed-to-Sale Execution
• Own day-to-day METRC operations across all active East Coast facilities. New York operates on METRC; you are the senior METRC voice on the East Coast
• Lead METRC integration work for the region: coordinating with Engineering on system integrations, new METRC feature rollouts, and automation that improves analyst workflow
• Oversee package reconciliation, manifest creation and resolution, error remediation, and waste and destruction entries across the region
• Ensure all product labeling, packaging, and COA standards are met prior to order fulfillment in each East Coast market
• State Regulatory Execution
• Apply OCM (NY) and other applicable state distributor regulations to live operational decisions: manifest rules, transfer windows, transportation requirements, labeling, and storage standards
• Execute state license renewals and regulatory reporting in partnership with the Head of GR and the General Counsel
• Translate operational changes from state rulemakings into action items for the warehouse and CX teams
• Act as primary operational point of contact for routine state regulator communications at the license and facility level
• Team Leadership
• Hire, onboard, and develop the East Coast Compliance Analyst team. Two analyst roles are open and being filled in parallel
• Set daily priorities for the team, including coverage assignments across facilities
• First-line escalation point for analyst-surfaced issues and warehouse-level compliance concerns
• Coach and develop the team on METRC fluency, regulatory judgment, and cross-functional communication
• Inspection Readiness and Response
• Lead inspection response across all East Coast facilities. Serve as on-site or virtual point of contact when OCM or other regulators arrive
• Keep facilities inspection-ready at all times: METRC in sync, records current, labeling correct, storage compliant
• Document findings from every inspection and drive corrective actions to completion
• Conduct quarterly internal compliance audits across the region
• Cross-Functional Partnership
• Partner with Operations leadership (GM, VP of Supply Chain) on regional operational priorities
• Partner with Brand Partnerships on partner onboarding compliance, packaging review, and partner license verification
• Partner with Customer Experience and Sales on customer-facing compliance questions and holds
• Compliance has the authority to hold product, freeze a transfer, or stop a delivery for regulatory reasons. You exercise this authority directly and escalate to the GC when business impact is material

Qualifications

• 5+ years of compliance experience in a licensed cannabis operation. Multi-state and distributor experience strongly preferred
• Deep, hands-on METRC proficiency is required. You have personally run manifests, reconciled packages, and resolved errors in production
• Familiarity with New Jersey regulations is a strong plus
• Demonstrated experience authoring SOPs, conducting internal audits, and managing regulatory inspections
• People management experience: hiring, coaching, and developing a team of compliance analysts or equivalent
• Comfortable in a fast-moving, technology-driven environment. Comfortable owning the Engineering relationship for METRC integration and automation work
• Strong written and verbal communication. Able to translate regulatory language into clear guidance for non-compliance teams, and to brief executives at the GC level
• High attention to detail and strong organizational skills. Able to manage multiple concurrent deadlines and a team without losing visibility
• Background in regulatory affairs, quality assurance, GMP environments, or supply chain compliance in pharma, CPG, or agriculture is a plus
• Willingness and ability to travel regularly to East Coast facilities. On-site presence at our New York operations is required