Regional Community Director - Conventional

About the role

PMI, a prestigious employee-owned property management company with over 55 years in the real estate industry, is seeking a full-time Regional Director of Conventional Communities to oversee multiple conventional apartment communities in the Camp Hill, PA area.

Responsibilities

• Oversee operational and financial management of multiple apartment communities
• Ensure occupancy targets are achieved through leasing and resident retention
• Create value for clients through meeting NOI and revenue goals
• Partner with facilities and leadership teams to ensure physical assets are operating at peak performance levels
• Oversee and contribute to annual budget process
• Maintain a general knowledge of any new development or sales transactions in geographic market under management
• Possess thorough knowledge of competitive properties and market knowledge of all assets in portfolio
• Preparation of monthly owner's reports and quarterly financial reviews with SVP
• Proactively build and maintain strong relationships with clients and vendors
• Ensure operational execution yields consistently strong resident satisfaction survey results
• Oversee execution of proactive and timely reputation management strategies via social media – ratings, reviews, responses
• Ensure each property provides/builds value for the client
• Effectively leverage talent within portfolio, promoting from within while supplementing with external talent that exemplifies the PMI brand
• Leverage a succession plan to develop talent and anticipates needs
• Actively participate in the hiring process
• Empower managers to work collaboratively to accomplish business goals and establish best practices
• Manage performance issues in a timely and effective manner
• Conduct annual performance review evaluations for each Community Director within their portfolio and submits the evaluations to the Sr. Vice President, Residential Division
• Ensure that annual performance evaluations for site personnel are being conducted by Community Directors and submitted in a timely fashion
• Foster a diverse and inclusive workplace
• Work closely with property teams in the implementation and execution of PMI programs that yield results while enhancing brand alignment
• Contribute to creation of and ensure execution of marketing plans for communities within assigned portfolio
• Work with Leasing Director to ensure proper ROI on marketing outreach
• Assist in pitching business to prospective new clients
• Travel is required

Requirements

• Minimum of 5 years experience in the multi-family housing industry
• Proficiency in Microsoft Office Suite
• Excellent customer service and sales skills
• Ability to work under pressure and meet deadlines
• Valid PA Drivers License and reliable, insured transportation
• Travel is required
• High School Diploma/GED

Qualifications

• Desired candidate should be located in Central Pennsylvania, as this is not a remote position
• PA Real Estate License is a plus, but not required

Benefits

• Employee-owned company – earn company stock at no cost to you
• 401(k) with employer match
• Medical/Dental/Vision insurances
• Short-Term and Long-Term Disability options (some company paid)
• Generous PTO
• Paid Holidays
• Employee bonus referral program
• Advancement opportunities

Pay & Schedule

• Rate: Depending on experience and position
• Hours: Monday through Friday, 8:00 am – 5:00 pm