Regional Clinical Training Specialist (Minneapolis, MN)

About the Role

The DEXIS Regional Clinical Training Specialist provides hands-on and/or remote post-sale product training on digital intraoral imaging products to customers in a clinical setting. This role also covers imaging software and related technology, serves as a source for training escalations within the territory, and partners with internal and external teams to assist customers with their clinical needs. The position supports accounts in the North Central region (Minnesota, Iowa, Nebraska, parts of Wisconsin, North Dakota, and South Dakota) and requires the ideal candidate to live in the Minneapolis, MN, Des Moines, IA, or Omaha, NE area.

Responsibilities

• Conduct end-user training on supported intraoral imaging products.
• Report and maintain documentation on completed trainings.
• Review and follow up on completed surveys within the territory to ensure clinical training meets stakeholder needs.
• Serve as the initial point of escalation and investigation for clinical training issues within the territory.
• Provide support to Clinical Program Managers and Product Management in testing and implementing new products.
• Conduct billable clinical training sessions while building and maintaining a pipeline of future training opportunities through customer outreach, needs analysis, and relationship management.
• Attend tradeshows and educational events in the territory for clinical representation and assistance.
• Obtain and maintain certification on supported products.
• Manage priorities and timelines in a fast-paced environment.
• Travel up to 75% as dictated by business needs, including occasional non-standard hours and weekend travel.
• Perform other duties or special projects as assigned.

Requirements

• Associate's degree or equivalent certification and/or licenses.
• 5 years of hands-on clinical dental experience with at least 2 years in a customer-facing position.
• Proven experience utilizing dental imaging equipment, including digital intraoral scanners (IOS).
• Experience managing multiple projects simultaneously.
• Proven ability to work remotely and independently.
• Strong organizational skills with the ability to prioritize, plan, and execute effectively.
• Exceptional interpersonal and communication skills.
• Valid state driver's license and a clean driving record.
• Overnight travel: Up to 75%.

Preferred Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of training experience within a clinical setting.
• Advanced knowledge of radiology.
• Experience with Microsoft Dynamics.
• Advanced Microsoft Office proficiency.

Skills

• Adaptability
• Responsible decision-making
• Flexibility
• Self-starter
• Enthusiastic
• Team orientation (knows when to lead and when to follow)
• Commitment to continuous improvement and driving change
• Non-political and logical/creative thinker
• Poised with strong personal impact
• Confident and credible ability to influence others
• Ability to articulate company philosophy

Pay

$66,700 - $77,900

Benefits

• Annual performance bonus
• Medical, dental, and vision benefits
• 401K match
• Other applicable compensation plans