Regional Clinical Manager, Interventional Technologies, Mountain West Region

Essential Duties

• Lead and manage the regional Clinical Specialist (CS) team by setting clear expectations, providing strategic direction, and fostering a culture of accountability, collaboration, and continuous improvement
• Recruit, retain, and develop high-performing clinical talent through structured onboarding, coaching, performance feedback, and career development planning
• Drive execution of regional objectives in partnership with the Regional Sales Director, ensuring alignment between clinical initiatives and commercial goals
• Provide leadership support to the clinical team in navigating complex customer scenarios, offering guidance and escalation support to strengthen relationships and drive territory growth
• Ensure operational excellence by proactively identifying and resolving gaps in staffing, training, or customer support, and deploying resources to maintain consistent coverage and service quality
• Establish and maintain strategic partnerships with key physicians, decision-makers, and hospital stakeholders to enhance clinical engagement and support business development
• Champion process improvement by identifying inefficiencies and collaborating cross-functionally to implement solutions that elevate team performance and customer satisfaction
• Serve as a clinical expert & advisor to internal and external stakeholders, ensuring appropriate product use and procedural consistency to optimize patient outcomes

Qualifications

• BA/BS or equivalent in Health science and appropriate registrations or certifications (RN, RCIS, RCSA, RVMS, etc.)
• Minimum 5 years' directly related experience in the medical device industry in a clinical or sales role directly supporting physician customers
• Strong clinical orientation, experience with products for use in cardiac service line (ex/cath lab or EP lab)
• Minimum 3 years' leadership or managerial experience in managing a clinical team
• Minimum 3 years' experience in Interventional Cardiology and Electrophysiology in a clinical or commercial role

Skills

• Demonstrated ability to lead, coach, and develop high-performing clinical teams with a focus on accountability, engagement, and growth
• Strong interpersonal and communication skills with the ability to influence diverse clinical stakeholders including physicians, nurses, and lab staff
• Proven capability to translate clinical insights into strategic action and commercial results
• Financial and analytical acumen to understand and communicate how product performance impacts health system economics and decision-making
• Skilled in conflict resolution and performance management, maintaining professionalism and discretion in sensitive situations
• Exceptional verbal and written communication skills for internal leadership reporting and external customer engagement
• Detail-oriented with the ability to manage documentation, reporting, and compliance across clinical operations
• Deep understanding of the medical device market, competitive landscape, and customer dynamics within the cardiac service line
• High emotional intelligence and time management skills to prioritize effectively in a fast-paced, field-based environment
• Experience in designing and delivering clinical education programs, including onboarding, simulation, and ongoing competency development
• Collaborative mindset with a commitment to cross-functional teamwork across sales, marketing, and clinical teams
• Proficiency in Microsoft Office Suite and CRM tools for reporting, planning, and communication